Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers value the Gear IconX 2018 True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the convenience of wireless connectivity and the onboard storage for music. However, some users have expressed concerns about the limited volume, overly sensitive touch controls, and relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 321 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if I wanted to try these out at first. My concern is that one would fall out or the sounds would be bad. I have been exceptionally impressed and they feel so much better in my ears than any of the others I have used. It takes a little playing with the tips and clips, but you can customize them. The controls take some getting used to as you swipe up and down for volume, but tap for pause and skip. My pervious earbuds were Bluetooth beats, which are nice, but personally I like the sound and feel of these better. I am glad I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Decent earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are just ok. The bluetooth connection isnt that good and the sound quality is decent. The beats x sound quality and bluetooth connection is better but they arent completely wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best bluetooch earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweat proof, long battery with charging case, clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    50/50

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positives are :They sound great, the battery lasts a long time, and they feel great in my ear. The negative that I found is that they don't shut off and disconnect from my phone when I put them in the case and close it like they're supposed to. With saying that that one- made me return them. Very annoying. I even bought a second pair to see if the first one was a fluke and it happened again. Got my money back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Great, just great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, I have had wireless earbuds before(not apple) and these are awesome, Been using them for years to mow my lawn and exerciser. They last for hours and the case stores an extra charge. They fit great and are comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Really great but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty cool but I noticed the touch controls work better on one side better than the other. Not sure if this was designed thinking of exchanging but not in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    I like the snug fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the close fit of the samsung but the comfort is not as good as the bose wireless I had before. I would still choose the samsung because they are not as bulky as some of the other brands. The sound is really good. I wouldn't say they were great but they are wireless and I realize you have to give up some sound quality when you go wireless. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    There are improvements but still not good enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these. I will say the sound quality is pretty impressive for just a wireless earbud with rich deep, accurate bass and very clear highs- by the way, i have a 1100 watt surround sound system in my home and a audio system with 1 15" woofer in my car so some crappy bass in headphones will not get any praise from me.. They are honestly impressive... BUT the issue for me was with call quality..Numerous people complained that they could not hear me at times or that i sounded like a drive thru speaker.. I would also notice that they would loose connection pretty frequently.. If i were buying these just to listen to music or work out with maybe they would suffice but i need to make and receive calls and these were unreliable so i had to return them..2 stars for the impressive sound quality even at high volumes..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The. Best. Hands. Down.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best wireless bluetooth headphones I've owned. Stay in your ears no matter what you are doing. Storage up to 4gb. Sound great for minimal design. Bose sound better but were hard to keep in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good product but can be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite excited to purchase the ear bud headphones. I did order them online and I got them 2 days early than the delivery date. Best Buy service is the best in this matter. The earbuds are good but the piece I got has few problems like volume wasn’t working at times, also call drops suddenly. But again the sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound Looking Forward to the Galaxy Buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are excellent and much better than the 2016 versions, but they still lack a few things that other buds have such a seamless connection and a smaller case. Overall, the fit of these is something that needs to be tried on first before committing to buying, but they were stable enough for a morning commute, but not a workout. The onboard storage is excellent, but it never felt that it was needed since I have a Gear S3 watch with built-in memory already. The case was the biggest issue for me as it could never fit inside jeans pockets comfortably. Overall, if you can find these for like $89.99 or around there, these are an excellent value and they do offer a great app with cool features, but I would look to the newer Galaxy Buds or the Bose SoundSport Frees.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    The icon x are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome the sound is clear, battery lasts up to 5hrs and they never fall out of my ears when working out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LIKE THIS COLOR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking. Like the reacharging case which comes in handy for a change on the go. Sound too low.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great wireless headset.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best total wireless bluetooth headset I've used so far. OUTSTANDING (connectivity, call/talk clarity, music sound quality, comfort and ease of use)...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good set of buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Not enough bass. Tires your ear out after a short amount of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super comfy blue tooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , easy to wear , great sound , prefer it to Bose because of the fitting . Long battery life And nice compact charging case .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is very good, awesome having your music on your headphones and not needing your phone near by! It works with having downloaded Spotify music to your phone and having those songs on your headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, not to big and they stay in my ear. Excellent sound quality, holds charge for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Samsung Fans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and fits ear good. Issue is seems like left earbug might be going out after only day 2. Gonna give it a few more days to see what it does. Other than that...good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound, battery life, controls and on board storage. It's really good and fits well

    I would recommend this to a friend
Sponsored