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Customer Ratings & Reviews

Your price for this item is $109.99
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The comparable value price is $199.99

Customer reviews

Rating 3.7 out of 5 stars with 1487 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers admire the Gear IconX True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and the convenience of wireless connectivity. However, some users have expressed concerns about the battery life and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,487 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones...just needs to last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being active, I've been looking for a good set of headphones that meets my every needs. I'm tired of the wires getting in the way of weights or causing my headphones to pull out. These are great headphones, with great options. They work well with all of my other Samsung products. The only downside is that they last for about 1 1/2 hours....my gym sessions last 2.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 3 out of 5 stars

    Before its time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the ear buds in concept, except had trouble keeping them connected with my phone (s5) and their battery life was too short.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice when they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my first pair because they kept shutting down when I was working out. I made up my mind to try another pair because I really liked the internal storage. The Best Buy associate told me to make sure the sensor on each bud stays in contact with my ear otherwise the buds would turn off. I changed the ear piece size on the new set and so far they are Ok. They do not fall out even when running on the treadmill and I enjoy the sound. Controls are very sensitive but built in MP3 player is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    best headphone device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about quality and how they would stay in my ear because I use my headphones mostly in the gym or at the airport. So there is a lot of movement, these headphones stay in place and do not move or create extra weight almost forget they are in at times. Very good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Mehh..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the product and ended up returning it. The way I used it, streaming bluetooth through my phone, the battery would only last around 40-45 min so it wouldn't even make it through a full training session, rendering it completely useless. The sound quality, features, phone integration (Note7), software, packaging, etc was incredible. Truly any awesome device only if the battery life was longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very easy to use but they don't stay charged for very long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Too much effort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear buds by Samsung seemed like a great idea to pair with my new Samsung phone. Sadly, that is not the case. They are very comfortable and charge in a nice little case but require constant work to use them. The left one constantly cuts out. Sometimes they just shut off and need to be placed back in the case to reset. When they do work, they sound great. But way too much work for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great for my husband but not so much for me. I have an iPhone and while they connect, it’s just not as fluid as with my Hubby’s Samsung. Plus I have small ears and these tend to be uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well paired with my Galaxy S6, not so hot with my iPhone 5. Sound quality is decent. I find I accidentally change songs with the touch sensitive input on each headphone. They do stay in my ears, even while running. I enjoy not being tethered. Ambient noise feature is cool, but it needs a quick on/off approach. Long pressing the headphone and listening for the voice cue to turn this feature off is not fast enough for a quick conversation and taking the earphone out stops the music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic earbuds with even more potential ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great! For being so small the cancel out a lot of the surrounding noise. The few fall backs are more of an inconvenience than actual problems. You have to set a dominate earbuds which without the other one won't work. The only real menu controls are: volume up and down,answer/end call, activate/end workout, activate/end ambient noise

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great. You don’t even notice they are there when you are moving around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great except for battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are perfect for commuting and workout sessions. I sweat alot and they haven't messed up or fallen out of my ears. Sound quality is great too, not like other products that are staticy - these have great sound. The only downside, is the 1 hour and a half battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music. Not so good for phone use. Can only hear on one ear bud on calls and the battery life I got was about 2.5-3 hrs. Have to constantly charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great performance, wonky battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used the gear iconx for about a week before returning it. It performed well, however there wasnt really a way to manually turn the earbuds off in order to save battery life and it seemed as though keeping it in the charging case also drained its batter as well, which was weird. I tried to google how to remedy this situation but couldnt find any help. I do like the product, but its battery and charging system needs a serious upgrade along with a manual shut off button.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earphone will not stay in my ear and when it does stay it always disconnects because it thinks I took it out of my ear. Sound quality isn't great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Understand how it works before you buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off great. I wanted a wireless solution that allows me to exercise and listen to music. An added bonus with the earbuds is that I can load them with 4gb worth of music and exercise without my phone. Now the bad news which pertains to how it works. The earbuds automatically turn on and off once you place them in your ear. The earbuds attempt to detect your heartbeat. If your heartbeat is detected, the earbuds turn on. Once you take them out, it no longer detects your heartbeat and turns off automatically. Sound cool but the problem is if the earbuds cannot detect your heartbeat. So my problem is when I was doing cardio and getting my heartbeat up (150+ beats per minute) the buds have trouble detecting my high heart rate and the earbuds turn off. It was really annoying and I ended up returning them. The other annoying problem is that the "menu" option for hearing your heartbeat rate (as advertised on the box) doesn't seem to work because I have an iPhone and not a Samsung phone (or other compatible phone). Good design but poor implementation with assuming the earbuds will always be able to detect heartbeat to determine if they should turn on or off. Even the large heart rate monitors on the exercise machines have trouble detecting high heartbeat. I doubt a tiny earbud will be able to do much better than much larger heart rate sensors on exercise equipment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are pretty good. The sound is nice but the battery life is awful. Dose not last longer than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Sounds great with no wires is what I liked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great sound, horrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After research I chose these based on sound and was pleased, however, I had no idea the battery life was so short.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price!!! Connects immediately to my phone. I run with them and they stay in.

    I would recommend this to a friend