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Customer Ratings & Reviews

Your price for this item is $109.99
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The comparable value price is $199.99

Customer reviews

Rating 3.7 out of 5 stars with 1487 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers admire the Gear IconX True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and the convenience of wireless connectivity. However, some users have expressed concerns about the battery life and the relatively high price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,487 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it last week. So far is pretty good and easy to charge. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    I really like them! Wish battery could last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. They stay in your ears.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Truely wireless is quite nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, the sound could be better, but it is not bad. Battery life is less than I would have liked but that keeps the earbuds small, I can get a good 2.5-3 hours out of a single charge, and they charge in the case seemingly about 3 to 4 times. They are OK, not great, not bad. They did what I wanted as my only real requirement was truly wireless headphones. For the price, if you don't care about truly wireless, I would look elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung gear iconx earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever totally wireless great sound quality ambient sound option is awesome allows you to hear your surroundings while listening to music they have not fell out of my ear yet fit pretty snug battery life is good for me some may disagree

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I bought it for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it's clear but the battery doesn't last long. I really do enjoy them when I can.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use/stays in ear..controls work good./would recommend to any one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound,bad battery life. I love the ear phones just wish they would last longer than 3 hours

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Volume

    Rated 1 out of 5 stars

    Falling apart, having issues pairing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe they'll get it right with the second generation? These have issues. The mesh screen in one of them has fallen out, the volume between the two earbuds is sometimes inconsistent, they are uncomfortable in the ears sometimes, sometimes they do not want to pair at all, the battery life is so-so, the sound is tinny and the volume does not quite get as loud as I would like. To add to the problem, they are only two weeks old and Best Buy has blocked my returns do to three defective laptops I've had to exchange in the past couple of weeks. That's right, Best Buy has a third party entity that tracks returns and can block you for any reason they see fit....even if the items returned were truly defective. On top of that, I didn't return them for a refund, I exchanged them, and now the third one has problems too yet I'm stuck using the manufacturers warranty, mailing it in for repair, so-on and so-fourth just as I'm forced to do with these second rate ear buds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and helpful with exercise, heart rate and general fitness

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides it turning up the volume when I try to pause it at the gym sometimes. They are great. They don't for me like the pictures because I have small ears, but they haven't fallen out yet. I switched out to the smallest wings and tips after I couldn't wear the ones it came with for more then 2 min.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality, but doesn't cancel noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all, this is a great stereo quality, truly bluetooth headset. The battery life is as expected in such a small package, and the housing doubles as a backup battery. The only negative thing I can say about these is that I wish they had some form of background noise cancellation for the microphones.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave an initial 5 star review of the Gear Icon X earbuds, and I was embarrassingly wrong about this product. The battery life is beyond terrible. You certainly will only get at best 60 minutes of music music via Bluetooth. That's an awful short amount of time, which is the reason Samsung stuffed 4GB of memory into the earbuds, but forgot to add a music player of some kind to help you with controlling which tracks would play. I found that after transferring music to the earbuds the music would not stay in order by album nor artist, which is how I transferred the music initially. Worst is the number of interruptions you'll deal with from either the left or right earbud losing its Bluetooth connection. After the drop occurs you then have to take both earbuds from your ear, and place them back into their case so they can reconnect. While sitting and listening to music after a pretty stressful day at work I found myself further irritated by having to repeat this process enough times to motivate me to pack up the earbuds and go exchange them for PowerBeats. Samsung likes to pioneer new technology, and lately they've had epic failures in the process, the Gear IconX earbuds are not an exception.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide a clear sound with no annoying chords or connections

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not working on defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy replace a new one. Only last less than 1.5 hour. If Samsung improve the battery life, I will give a higher rating

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and works pretty good! The sound is very powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    These are the best headphones for running outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best for running outdoors and indoors. Because they remain in place, my hair never gets tangled in the headphones. The sound quality is great and they are very easy to operate. Best headphones I've owned.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I'm great sou d, awesome product, poor battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one gripe with this product, and that is its battery life. On the best of conditions, you'll see about 3 hours of continuous playback. On average its more like one and a half hours. Still, all things considered, fantastic product, cutting edge tech, and really ups the wow factor!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good product, short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery only lasts an hour, returned them for that reason alone . Sound was good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't last very long at all, keeps falling out of my ear and they hurt after about 30 minutes of wearing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice good quality great sounding feature packed headset .

    I would recommend this to a friend