Customer Ratings & Reviews

We got them for him for Christmas and he loves them

Ear buds were nice, however battery life was only 20-30 minutes!

the charge don't last long 30 minutes the battery dead waste my money

Awesome product...................................

Unless your need is less than an hour these are not a good purchase

They do not hold a charge. Can not figure out how to use them!

Love the concept. But needs work. Battery only lasted 40 minutes.

When not is us loses charge,must recharge everytime before us Not great ear piece as designed.

I was really excited about these ear buds, but they kept dropping calls so I had to return them.

Product would not stay in ears. Charge lasted only an hour.

Sound quality, battery and range is less than desirable.

Battery life less than 2 hours. One hour charge time.

this is my second pair. first pair, the left side didn't work at all- zero sound. and my second pair, just as bad. the left side goes on/off the entire time you're using it. the right side beeps and goes in and out as well. JUNK!!! I really wanted these to work since the design is fantastic! just need to work on the sound!!

Easy to use but the battery drains so fast........

Would not recommend. Not user friendly did not fit in ears well, hard to control

Idea was good but executed not so good. Wasn't thrilled with the overall sound.

Lasts about 45 minutes, can't even do 1 hr cardio.

These were hard to hear anything from and very easy to lose.

To complicated to operate. And I'm not up to the hype that was given them.

I have used the Gear IconX now for several weeks and can honestly say it is a really good device. I received the ear buds as a trial from #InsidersGearIconX and have used it with both the S7 edge and the Pixel XL. I want to break down this review to 5 sections: Connectivity: The Gear IconX pairs very easy with both the S7 edge and the Pixel XL and I only had a few drop outs. I even paired it to the Fit2 and it worked great (really nice for those long jogs). The range on the Gear IconX is about the same as any Bluetooth headset (~30 feet). Fit & Sound: This device fits very snug and I have done just about every exercise with them in (weights, jump rope, running, etc.) and not once did they fall out or did I feel they were unstable or feel like they were about to fall out. I have used the Jaybirds and could never get them to fit this snug. They are very comfortable and I never experienced ear fatigue. The ear buds fit just right as to cancel noise out unlike the Plantronics Backbeat FIT. The sound is rich with plenty of base and clear treble highs. I took a few phone calls on them, I could hear the other call perfect and the other person on the other end said I sounded clear. Battery Life: The battery life is acceptable as I got about 1.5 hours of battery if I streamed music from my phone and almost 3 hours with music playing directly from the ear buds. The case charges the ear buds which is nice and small. Once you are finished with your workout, just put the ear buds back in the case and put them in your gym bag. This reduces the chance to lose the ear buds. My gripe on the case is that you almost have to always have them plugged in. If you leave the ear buds in the case and not plugged in, the case and ear buds will die in about 2 days. Why did Samsung do that? Wouldn’t it make more sense for the case to trickle charge the ear buds so you don’t have to leave them plugged in all of the time? Ease of Use: To use the ear buds, just put them in your ears and they connect to your phone. Open up your music app and hit play. It is just that easy. When you remove the ear buds, the music pauses and when you put them back in, the music resumes. There are two ways to listen to music, stream though your favorite app or download music directly to the Gear IconX. To download music to the ear buds, it is easy just not convenient. You have to plug the charger in, with the ear buds in, to a computer or your phone to download your music. For the Pixel XL, you have to use a computer to transfer music to the ear buds. For the S7 edge, you can just attach the case to your phone and transfer music. The touch pads are really sensitive to the touch and often when increasing the volume it would pause the music. The touch pads don’t have any click or haptic feedback, just a beep when touched. This definitely could be improved. The biggest difference between using the Gear IconX with the S7 edge vs the Pixel XL is the heart rate monitor. I could not get the heart rate monitor to read on my Pixel but it worked pretty well on the S7 edge. While using the S Health app and running on the S7 edge, the heart rate monitor was fairly accurate and I compared it to my Polar H7 HR monitor. I sometimes would get these random beeps signaling the HR wasn't registering and after a few steps it would stop. I figured this out only by looking at the S Health app and it told me the HR disconnected. This was due to the sensors being dirty. A simple wipe of the sensors before inserting them generally fixed the problem. Firmware update: The notification for a firmware update will be in the Gear IconX app on your phone but the ONLY way to update them is to plug the case (with the ear buds in the case) into a computer, open the Gear IconX program on the computer and then update. There probably won’t be a lot of these updates but this is not convenient. Again Samsung, why is this different than how you update firmware on the Gear S2 or Gear Fit2? Summary: Overall, I really like the Gear IconX, I would recommend them and would give them 4 stars. The fit and sound is incredible. You won’t find a better, more comfortable ear bud for working out on the market. I have tried all of them (Jaybirds, Plantronics, Beats, Bragi Dash, etc.) and this is the best. The only recommendations I would make to Samsung is to make the touch pad less sensitive, improve the charging mechanism on the charging case and allow for Bluetooth transfer of music (similar to the Gear S2 and Fit2).