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Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.8 out of 5 stars with 294 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the Geek Squad Certified Refurbished 860 EVO 500GB Internal SSD's performance, ease of installation, and the improved boot times it provides. Many appreciate the excellent price for the quality and condition of the refurbished drive, noting that it often arrives in like-new condition. The increased storage capacity is also a plus for many users. While some minor heating concerns were raised, they were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-294 of 294 reviews
  • Rated 1 out of 5 stars

    Better think twice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many of these refurbs and it was my go-to SSD, since they were generally very lightly used and fully functional. BUT, after getting well over 60% DEAD units (in one order of four, three were DOA), I'm rethinking my stance on that and looking at the 870s and new units. BB REALLY dropped the ball on their QC of returns/refurbs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described. It came in generic box so I was a bit worried. Its has been performing ever since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    would have ben good but came DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for this brand it was refurbished but did not work on arrival

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not ever buy this SSD failed in couple months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in couple months. Did not even showed any signal of failing. Stopped sudden and lost all data. Recovery charge was $99 more than the price of ssd

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If u have a MacBook don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t end up needing it I didn’t understand the difference between a solid state drive and I thought it was just new tech but no.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bewarned, not good for MAC's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SSD does not support trim for Macintosh devices. This is not recommended for MAC's bewarned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Easy Install, Perfect Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to save $10 and ordered a refurbished 500 GB EVO 860 SSD from BB. You always wonder, how much use has the refurbed unit seen? Well, the unit I received was manufactured 4/18 had power on count 2, 1 hour power on time and 300 GB written. I used Samsung Data Migration software to clone my existing HDD, then installed the new SSD and rebooted. 3 min boot cycle dropped to 15 seconds, great product. My experience with BB refurbed SSD is they are virtually brand new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Certified DEFECTIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified all right. CERTIFIED DEFECTIVE. Don't trust remanufactured parts from Best Buy. They waste your time and give you the runaround.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked, never showed in the file explorer after connecting to computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    SSD 500GB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth installation without any problem. Good value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for several years now with zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 4 out of 5 stars

    Great speed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solid state drive was a great deal on Black Friday and is doing quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me two days because i couldn't find a way to format, not sure if that's for all of them but after messing with the ssd for a while i found the problem. cloned it and installed it. Overall it works good and i am going to be ordering another one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    False Listing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not refurbished. They are used. Nevertheless, a great product. Best Buy should list this correctly.

    No, I would not recommend this to a friend