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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 336 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 336 reviews
  • Rated 1 out of 5 stars

    Missing pieces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were refurbished so I knew they were not new. However, when I opened the box. There were none of the silicon earpieces which are needed for the earbuds to stay in your ears. They were useless to me. I returned them to the store right away and they were very helpful getting me a new pair of different headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad are clowns

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't bother cleaning or replacing parts, but you sure can put new tape on and resell them can't you! You can't do this right, so you suck at life. Thanks for wasting my time clowns.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give a true rating because they were sent with the wrong ear pieces and the store would not replace them but instead said we had to wait another week for a new refurbished pair. So we canceled

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There okay for disposalable ear buds. Sound is okay to listen to music but its not great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to activate noise cancelling you need both ear piece and the quality is poo noise cancelling. It does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item,but the noise cancellation was not good ,was expecting a better quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received earbuds. Opened box 2 days later and 1 headphone didnt work @all. Took them back to best buy and bought a printer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not looklike the one inthe picture ............

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible sound quality on the refurbished units

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was really bad. They had a lot of static almost as if they had water damage from the previous owner.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my product and very unsatisfied by the results that best buy did. All they did was refund me instead of issuing me a new pair of headphones for my inconvenience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You can't hear well on calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you make calls with headphones on, the other party hears a lot of interference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad recertified

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had u ear tips both different sizes smh cant even wear them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    be very wary of "certified refurbished"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not expect near perfect condition when I purchased these. I did expect much more than what I got! these came with no ear inserts at all and the wings were also not included. I was able to listen to them by using some ear inserts I have from other earbuds and they did sound pretty good! I was able to pair them easily with my samsung devices but I could not pair them with my current android 14 phone. I could not get them to go into pairing mode by simultaneously touching both buds to get the alternating red and green led flashing. I was able to return them for a refund. I would caution you to expect a less than satisfactory purchase experience unless you are only buying them to replace one you already have that has stopped working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Clear Bass Forward Audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these GalaxyBuds FE they fit comfortably and don't fall out during workouts. These headphones sound good and connect easily to my Galaxy S23. The downfall is the physical play/pause button it's very stiff and not responsive. I prefer being able to gently tap or double tap my earbuds to play/pause skip like you can on most other GalaxyBuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best ear buds i have ever had, the noise canceling is nice but the ambient mode is my favorite part, calls go really good too, apparently im a little quiet on them but not bad at all. And they fit comfortably without falling out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy FE buds... good. Refurbished... not so much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good earbuds for the week that they functioned. After 10 days, one bud would no longer charge. I assume I should have paid full retail for this product instead. I have enjoyed other Samsung earbuds and liked these better than a lower-end JBL set I have tried. So, overall I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great, had the right functions for me, nothing extraordinary but pretty good material and sound quality. Good battery life and connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and quality. I use them for exercising , house and for my yard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Samsung Galaxy Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable, clear and rich sound! I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stud Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product from refurbishment. Its audio performance was good, but could of been better if the little bud wings, found in new items, were present to further block noise. Excellent buy for ⅓ of the cost of buds.

    I would recommend this to a friend