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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 336 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

78%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-336 of 336 reviews
  • Rated 5 out of 5 stars

    Samsung earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung earbuds. The quality and the sound is perfect. I cant hear any outside noise . I give it 5 stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing listed items. Like HALF of them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I have not tested the earbuds. I'll be returning these because they are missing items. Yall say Geek Sqaud Certified means they were tested and they come with all the original extras. So Best Buy, explain to me why when I open the case my earbuds are naked. No eartips on it, no wingtips (the main reason for buying them) on it, not even a manual to see if that's on purpose (all listed as included on the bottom of "features" page). And yall ****test**** them so you would think the first thing you notice when you ****test**** them is that half of the listed items are missing. Funny enough the extras (small and large eartip pairs, and anti-wingtip bands) are included. I assume this is just a mistake but feels way too obvious an oversight to not give a review on. It sucks becuase I feel like some random seller on ebay would do make a better effort you guys showed. TLDR: Missing wingtips, ear tips, and manual.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply great product, excellent condition and great sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well. They never fall out. Battery has a good time on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like new. Shipped very quickly. No regrets with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece i like item . Item came on time .sounds quantity was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and flexibility with the settings. Fits snug

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy from geek they work ok. Dint like. The field but for the price. Is ok

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Difficult to connect to non Samsung devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item and when turned on noise canceling a popping could be heard in the left earbud. Other than that they worked fine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great shape. I love these buds they git great, which was a concern I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new, no scratches or dents, all parts looks good even the box!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eartip missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Samsung and google refurbished earbuds, and they all came missing eartips, especially with the size needed, so its a problem existing from long ago.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless. "refurbished" means not all the parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds were delivered without the tips. I contacted Best Buy online chat and their solution was for me to go to the store and hope they have them available. Said they "did not have the ability to contact the store". Their only other solution was for me to return the product, which requires me to package since it was sent in a plastic bag, and wait 7-10 days for a refund. I can only give one star so that is for delivery and speed. But without the tips they are useless and will not work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 1 month i bought them the right Earbud would not change and the left Earbud didn't have any Knowledge coming out of it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets hot fast,and it also hurts the ear. Please improve.

    No, I would not recommend this to a friend