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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One right way to wear these.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for everyone! They actually cause a lot of pain when inserted to your ear incorrectly. Seems like there's one sweet spot to prevent this and every other position will lead to pain in your ear. Other than the fit they operate just fine. I'm not one to buy the latest tech as soon as it releases so I got these at a much lower price. These are worth the buy if bought under $100.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain in like new condition. The buds themselves have great sound but the noise cancelation is meager.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have great sound, takes some time to get use to in ear but like the nice crisp sound and how they fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the second chance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Buds Live when they first came out - I cannot wear headphones that go in my ear canal because it feels highly uncomfortable. I reviewed the buds live when they first came out, they were difficult to position right therefore they never sounded great. So my quest for decent wireless buds ended with Airpods. I decided to try the buds live again because they were getting updates and also had seamless connection between devices. I watched a few videos that helped with placement and now WOW. Now I get it. These do a great job at noise REDUCTION. Far better than a normal set of earbuds. They cancel specific sound like fans and rumbles but allow voices to pop in which I think is fine. Overall they become less noticeable and provide a great spectrum to my ears. I haven't out listened the battery life and the case stays shut and charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Small and cute

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are good. They don’t fall out. They are small and inconspicuous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Going strong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the open box/ refurbished items i have bought have been great I have zero issues with these products. The sound is awesome ans works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not that comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my ears well, but good sound quality overall.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing however wearing them for an extended amount of time causes pain to your ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds sound good but accessories missing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds arrived clean but missing the small earpieces. Not sure if the Geek Squad tech threw away the earpieces or previous customer didn't return them. Called BB and rep refused to offer any solution for the missing accessories. Be sure to double check the box when arrived to see if anything is missing and return it if you're no ok with the condition. Overall, earbuds worked and sounded good but takes time getting use to the fit in ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far as of now my favorite earbuds. Unfortunately my son has taken over mine. I need another pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the price and the sound quality is pretty good. And in my opinion they are somewhat durable. I have dropped them on the floor a couple times and they have not been damaged in any way. In would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of Bluetooth earbuds if you need to hear surroundings and still want great sound quality. Noise canceling not great but does help some. No pressure in ears like rubber ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Proper fit is a Must!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. They sound good. Nice features. However, I can understand why some do not like the fit. It takes a while to learn what the proper fit feels like because of their novel design. The sound will be suboptimal and the wear will feel insecure until you get it in correctly. I am glad that I have them but I will likely upgrade before too long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Greatest buds ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best galaxy buds ever. I've owned all of them and the quality keeps getting better and better with every new model. The sound quality and the ability to block the background noise is awesome. Even the wind guards are amazing. The price is very reasonable and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. It does hurt my ears. The sizing is weird. But the quality and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Although I wish the talking volume was a little higher. Comfortable and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! The sound and quality is awesome. I will recommend it to anyone who needs a good price and quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird fitting seem to not produce best sound unless buried in your ear. Good quality for refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung ear bud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation excellent. I recommend it to anyone wishing to have an ear bud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound excellent, but the right earphone seems to have problems, it sounds low and also when I have to hang up a call I can't do it with the right earphone because it doesn't respond, I think I'll return it and decide on new ones

    I would recommend this to a friend