Customer Ratings & Reviews
- Model:
- GSRF SM-R180NZKAXAR
- SKU:
- 6566134
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these refurbished and didnt regret. Works amazing. Only a couple scratches on charhing box.
I would recommend this to a friendUncomfortable earphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are very uncomfortavle on my ear. They hurt and the covers don help. No noice canceling.
No, I would not recommend this to a friendSamsung ear budd
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited 2 receive my bronze color ear buds 2 match my note 20 ultra bronze color,was disappointed cause they didnt fit my ears n no way, if u dont have a large ear opening or big ear,they wont fit had 2 return 2 the store
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good I was told they would arrive on Feb 16 by end of day and I did not get hem for another week I think this is not good busniss practice and when I called best buy no one would answer the question as to where they where
No, I would not recommend this to a friendExcellent purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my buds, eveeyone can hear me so well and there arent any issues with them the battery lasts a very long time.
I would recommend this to a friendSamsung live.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, easy to use. The color is nice wish they cleaned them better
I would recommend this to a friendTrash!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought its gonna be but when i get the product one of the left onw wasnt working, so i basically wasted my money on a junck. I would suggest dont buy it cause its gonna be wast of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meher!
Thank you for reaching out to us. We are sorry that you had to experience this type of issue, as the other piece of your Galaxy Buds Live isn't working. I understand how essential it is to have a good working device no matter its cost.
Please click on this link to help you with the connection issues of your buds:
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Also, you may visit this link to troubleshoot your buds from not turning on:
https://www.samsung.com/us/support/troubleshooting/TSG01206422/#samsung-earbuds-do-not-turn-on
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144182200
Thank you for choosing Samsung. Have a great day!
^Chrystel
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased theses ear buds for my wife and she ended up not liking them due to easily falling out of her ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there PhillipB, thank you for sharing your feedback on the Samsung Galaxy Buds Live. We have a great article on our website to address this exact difficulty. The article titled "Add Buds Sleeves to your Galaxy Buds Live for a tight fit" may help you fully enjoy the usage of this device. Thank you for being a Samsung customer. -Elizabeth
Not stable
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money keeps coming out of my ear all the time
No, I would not recommend this to a friend- Cons mentioned:Volume
Not loud at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is not good.it’s not loud at all.u rather listen to a music on ur phones speaker I also have an Apple one and it’s a lot louder
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there!
Thank you for purchasing the Samsung Galaxy Buds Live and sharing your review. We appreciate the details you have provided regarding the low-quality sound of your earbuds. We are sorry to hear that your experience has been less than ideal. I am here to help. I have attached a link to a troubleshooting guide that may help with this issue:
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Additional link on how to optimize your sound experience with Samsung earbuds:
https://www.samsung.com/us/support/answer/ANS00086163/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144166092
Thank you for being a Samsung customer.
- Remie
Best bang for buck
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! The sound is crystal clear and design is perfect for my ear
I would recommend this to a friendRaymond's new Samsung earbuds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as expected. They work as expected. They work as expected
I would recommend this to a friendAir buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air buds are cute. Works well. But the only problem is I wouldn't go running in them. (they may pop out)
No, I would not recommend this to a friendSamsung Galaxy buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really bad, I purchased it in November 2020 and I already had to ask support twice. I wish I could get my money back Very disappointed I am a Samsung guy but this item is substandard.
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all it's a good product but I have a major problem with it staying charge for only 2 hours are less buyer beware don't buy it now I'm such with a piece of trash now I got a bad taste from Best Buy now
No, I would not recommend this to a friendHorrible. Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute biggest mistake ive ever made in my life purchasing headphones. Im waiting on a diffrent pair to arrive today so i can throw these away.
No, I would not recommend this to a friendGood
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price I paid. Easy to pair with my Samsung phone and related app.
I would recommend this to a friendmust have for anyone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing value and amazing product, never liked earbuds but this changed my whole opinion
I would recommend this to a friendMrs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the product but I didn’t like it at all. I had a difficult time getting it to work properly. I would not recommend this product to anyone who is not used to the technology with sensitive touch.
No, I would not recommend this to a friendIt look as new & is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints at all I like this ones a lot. Pretty sure I'll buy refurbished again
I would recommend this to a friend