Customer Ratings & Reviews
- Model:
- GSRF SM-R180NZKAXAR
- SKU:
- 6566134
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.
This summary was generated by AI based on customer reviews.
Driv3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job it doesnt hurt my ears like others do
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refurbished product I highly recommend it,
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the fit in my ear! I feel like they are going to fall out of ear! Not very comfortable!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MarinaA, thank you for sharing your thoughts with us about your Samsung Galaxy Buds Live. We have some great articles on our website specifically for the unique shape of the Galaxy Buds Live. There is one about a silicone sleeve that can be added to help secure the device in your ear and one about how to wear your buds for the most comfortable fit available. The Samsung Support Team can also help you if these articles don't help resolve your difficulty. Thank you for being a Samsung customer. -Elizabeth
Great look, just won't fit in most ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable, I looked into YouTube and reddit for information on if I'm putting them in wrong but unfortunately only thing I could find was my ears are just too small
No, I would not recommend this to a friendNot for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are bery low abs difficult to put in ear , maybe its just me hit sure not fir me .
No, I would not recommend this to a friendStylist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, quickly charged love it, love it thank you
I would recommend this to a friendEarbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refurbished ear buds!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second one i purchased. Gave it as a give.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with cellphones. I use them all the time. No issues.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get the refurbished version anyway way works great.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earphones by far. They are super convenient and easy to connect.
I would recommend this to a friendNice Samsung headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, decent pricing, only complaint is i feel the packaging could have been better & was hoping for the original box but didnt receive.
I would recommend this to a friendNo good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, change fir another EarPods, fast shipping
I would recommend this to a friendStay away from refurbished.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them refurbished. Bluetooth kept dropping on left bud. Returned them. Do not think I will be buying refurbished ever again.
No, I would not recommend this to a friendBluetooth ear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and beautiful always durable and very easy to carry around
I would recommend this to a friendHackfest chrisfianburg store illegal access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Investigate sm and geeksquad va plate blackhax NOW
No, I would not recommend this to a friendA beautiful product!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful product from Samsung. Nice voice production..
I would recommend this to a friendLove the color
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is what drew me to them. The only drawback is they don't stay in my ear as comfortably as I'd like. Otherwise they're great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BelgMom09!
Thank you for reaching out to us. We truly appreciate you letting us know of your concern about your galaxy Buds Live. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144322773
Thank you for choosing Samsung!
-Remie
Low sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was awfully low couldn’t hear a thing on this thing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Mokkaa, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds Live. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 90-day warranty on your product for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. When you have the availability in your schedule, please feel free to check out the article titled, "No, low, or poor audio quality on Samsung earbuds" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy Buds Live. Feel free to contact Samsung Support afterwards if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, cheap and really nice wireless, My wife love this product I really recommend.
I would recommend this to a friend