Customer Ratings & Reviews
- Model:
- GSRF SM-R180NZKAXAR
- SKU:
- 6566134
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.
This summary was generated by AI based on customer reviews.
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box areived complutely damaged shipping box was okay the actual box of the pribuct was smashed
No, I would not recommend this to a friendOwn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work so good and last about 3 hrs It’s charged
I would recommend this to a friendNot refurbished, extremely used!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item was totally dirty and a lot of earwax inside the box. super nasty!!!
No, I would not recommend this to a friend- Cons mentioned:Volume
unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too big and uncomfortable...volume was low even when volume was up
No, I would not recommend this to a friend Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash head phones. Not even fixed. Was going to return but i waited to long. Oh well. Price was alright. I can deal with the defect i guess.
No, I would not recommend this to a friendNever buy refurbished!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never purchased anything refurbished. I did this by accident. First time and the LAST TIME!! It didn't work. :-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, thank you for bringing this to our attention. I sincerely apologize for the inconvenience you experienced with your Galaxy Buds not working. Here is a link that can help you extend the battery. Here are some links that might help you
Samsung earbuds do not turn on or charge https://www.samsung.com/us/support/troubleshooting/TSG01206422/.
How to connect your Galaxy Buds https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144207880
Have a great day.
^Charles
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device charge nice and everything and the
I would recommend this to a friendNa
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good item I recommended it's easy to use anywhere.
I would recommend this to a friendUncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very,very uncomfortable.poor sound quality. Don’t buy you will return them
No, I would not recommend this to a friendThese hurt my ears
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not comfortable to wear and hurt the inside of my ears.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working at about day 18, 3 days after return period was allowed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Buds Live. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Product Warranty https://www.Samsung.com/us/support/warranty/
Repair Pricing https://www.Samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144507070
Have a great day.
^Charles
Samsung bug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am loving it best Bluetooth ever. Will buy it over and over
I would recommend this to a friendIm happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good but they don't fit in my wife's ears
I would recommend this to a friendAudio
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves them. Says they were definitely a good purchase.
I would recommend this to a friendCan't insure product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've read several reviews and it must be ok for Best buy to omit the wing tip addition. I've brought other refurbished products from BB all items included..Insurance can't be purchased for buds either. Is it that poorly made? Why isn't BB standing behind this product? Great product but i can't wear because I need larger wing tip. Sending back for full refund..
I would recommend this to a friendNot too good so bulky to the ear.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nit noise canceling earphone and it so big to the ear
No, I would not recommend this to a friendSad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left ear bud would not work. If refurbished them they would have know that and fixed it before shipping to someone else. Really disappointed.
No, I would not recommend this to a friendAwesome refurbished job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refurbished job, they are beautiful, work really well.
I would recommend this to a friendOk buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds were missing the tips, the charging case was scuffed up and doesn't close right. Definitely were over priced even for open box.
No, I would not recommend this to a friendDid not fit comfortably
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for them as they did not fit comfortably. But my daughter loved them
No, I would not recommend this to a friend