Customer Ratings & Reviews
- Model:
- GSRF SM-R180NZKAXAR
- SKU:
- 6566134
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.
This summary was generated by AI based on customer reviews.
Rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is not the greatest one. For that price I would rather buy them new.
No, I would not recommend this to a friendRolled the dice and lost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a chance in refurbed despite the other reviews. Filthy and don’t work.
No, I would not recommend this to a friendSad customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered them for Christmas and never got them! I won't order online anymore!
No, I would not recommend this to a friendUnstable in ear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They continue to fall out my ear with minimum movement.
No, I would not recommend this to a friendSamsung beans buds are junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One goes in and out barley works most of the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for reaching out to us. We apologize for your recent experience with the performance of our Galaxy Buds Live, as it barely works, and the other piece keeps falling out of your ears. I understand how essential it is to have your buds working in good condition.
Please click on this link on how to wear your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/
Also, you may click on this link to help you with the connection issues of your buds:
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144182059
Thank you for choosing Samsung. Have a great day!
^Chrystel
Broken charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case charger broke after two times it is not worth it
No, I would not recommend this to a friendnot worth buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not worth a penny. worst sound quality no noise reduction.
No, I would not recommend this to a friendGalaxy ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 hour for music playback . Only. No longer returnable.
No, I would not recommend this to a friendGt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok not the best but mmmdjiidiilsnznbxikxjjxjjdjj
I would recommend this to a friendBad quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got them. No one can hear me. I can't return them either
No, I would not recommend this to a friendNot For Me...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're very cute, but I didn't like how they fit in my ear. I tried the other tips as well, but it's a no for me. Also, didn't think they really cancel out outside noise. Ended up returning them.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible buy the fit was off. Missing key parts to it.
No, I would not recommend this to a friendDon't waste your money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left did not work.................................
No, I would not recommend this to a friendReturned the Item, but didn't get the credit!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either my ears are too small, or the earbuds are too big. We were not a match. I could wear them but hurt after a while. I returned the item, but sadly never got the money back.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat uncomfortable getting them to fit inside the ear just right without inadvertently touching the buds and causing them to think im trying to use the command buttons. But with most new tech, it just takes some getting use to.
I would recommend this to a friend- Pros mentioned:Battery life, Fit, Sound quality
Best buds on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of the same earbuds. The 1st pair lasted me a few years before I ran over the others. The sound and quality are crystal clear. The fit is comfortable that is why I stuck to the same ones. It doesn't even feel like you have buds in your ear. I love them. Battery last days before having to charge them .
I would recommend this to a friend - Cons mentioned:Ear tips
Best buy employees Check returns please
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was dust inside the box all over the buds live . Didn't trust to place it in my ear and also missing rubber tips.
I would recommend this to a friend This was a rip-off!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Galaxy Buds in August 2021. It was working perfectly fine, and then one day, the right side of the earbuds stopped working. When I looked, that side was not charging. I have tried everything, and I am not sure why just one side works instead of both. I'm also not sure why it just randomly stopped working. I just got this, and It is in perfect condition. It's been only about a year, and It should not just last one year. I just wanted headphones that would work and last a long time, and this is not it.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is very nice. I had an issue while walking. They would fall out of my ears and I could hard hear the music as I walked. If there was any noise it was impossible to hear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Live. We are so sorry that you find the buds challenging to fit into your ear. Let me help.
Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit. https://www.samsung.com/us/support/answer/ANS00087422/
This link will guide you on how to use the noise-canceling feature of your earbuds:
https://www.samsung.com/us/support/answer/ANS00087243/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144312992
Thank you for choosing Samsung!
-Remie
Missing comfort wingtips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds work well but they didnt come with any wingtips. So i had to order them before I could use the earbuds. I wish they would have been disclosed to me.
No, I would not recommend this to a friend