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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, this is my second pair. The other one I got right when they came out and overtime it got low. But it fits perfect in my ear and all in all great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buds are not one size fits all.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is pretty good, but the buds tend to hurt my ears after several minutes. I was very disappointed the first time that I put them in and discovered that the size of the bud doesn't fit completely comfortably.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. Very clear sound, love that there is nothing going in the ear cannal, just sits right inside the ear grooves. The sound is loud and clear. Definitely blocks outside noise when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Epic Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Innovation at its finest, I love the design. These are not for every ear. Making them smaller to get the right fit, including noise cancelling that functions and possibly adding optional sleeves in the package as an alternative to earwings would be thinking outside the box. But I understand legumes usually come in a bag. Hopefully we get to see some Buds Live 2/+/Pros? I'll get those in each color too. Overall a great addition to my collection!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an iPhone but I do like this ones better than AirPods these guys had similar quality sound But you also can hear outside noises too I just like them That is what matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the battery lasts a long time, they're individual, I love them

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact size & durability. Works great with Samsung or iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Discounted but Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as NEW. Discount was great and I have not had any issues with them. If you want quality at a lower price I recommend these Geek Squad refurbished Samsung Live buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I have had no issues using this product. Love the fact that i can track down an one if i miss place one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Samsung Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception and sound. My call quality feels like we're in the same room, with minimal background noise- even when I'm in the car.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My happiness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ear buds sounds very clear when talking but the only problem I have is bcos my ears are too small it's keeps falling and am praying that I don't lose one or all one day which I will be hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. A good value at the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    a great product for an incredible price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, as a user of the Samsung Galaxy range, I decided to buy them and I have not been disappointed, the sound is incredible, I can enjoy my music when I go to the gym or shopping, thanks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Refurbished samsung buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got referbished because i couldnt afford a brand new pair. Have had less than a year and the left side sound barely works anymore. Charges fast and each earbud lasts about 5 hours.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Mkay, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds Live. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 90-day warranty on this product for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds Live and without being able to ask you any follow up questions in response to what you have shared with us in your review, I recommend reaching out to Samsung Support if you would like any further assistance or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AliciaT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect I use it and it is incredible how it has a noise suspension it has a very good fidelity for such a low price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Samsung ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished ear buds are very comfortable, but has issues when using the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit really well even though they dont have a flexible piece.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well they connect with very little effort. The sound is better than expected,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this earbud they fit perfectly in my ear good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits in the ear a little loose. Good sound. Charges fast

    I would recommend this to a friend