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Customer Ratings & Reviews

Your price for this item is $101.99
The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung earplugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, very good sound, easy connection and work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    So nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs i used it for my travel fits perfect on my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this item. Sounds great; the fit is getting some time to get used to but the sound quality is amazing. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, little odd fitting in my small ears. I bought these for sleep and meditation. They didn't work cause of my small ears other than that the buds sound good and NC is ehh but to be expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear bud Samsung’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good price and happy with it will recommend this to anyone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best buds for under $100

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are my rfavorites. 3rd pair I have owned. No difference in performance from New in box or refurbished. There was some white chemical residue on the wingtips , I assume from disinfectant so I don't mind. Will purchase again after I lose these ones ^_^

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbud design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I don't like in ear fully sealed earbuds. The battery is decent and battery in the case is great. Sad that they won't keep this style.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! very content with it. sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good I’m buying another one(() recommend)))

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung bub live Geek Squad refurbish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look brand new no marks work great this is the second time buying and no issue with any gift the first one way and no issue to date

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound highly recommended i bought 2 pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good, mids are okay, missing lows and highs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son gave me his old AirPods but they started malfunctioning so I had to start looking for a replacement. This came up as an alternative, and the price was good, so I got it. Well, I can say that it works. I can hear what's playing on my tablet, good for watching Netflix documentaries mostly, not for movies or shows with good special effects. The focus seems to be mostly in the mids - lows are lacking and so are the highs. Given that, I don't think music will be good for these headphones. Then again, these are refurbs so I guess I got a not so good refurb, and I don't want to shell out the bucks to get a new one. For now, they work for me, but I'll be looking and saving up for a better set.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Whiterider65!

      Thank you for bringing this to our attention. I see that you have some concerns about your Samsung Galaxy Buds Live. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Here's the link on how to optimize the sound quality of your earbuds if you are watching Netflix:

      https://www.samsung.com/us/support/answer/ANS00086163/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144272056

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Ear budd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and price! My husband and I both have a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Sounds. Good prices and good conditions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound an good quality would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! My wife and I each have a set. We are very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s cool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, deliver what is expected. I just don’t give 5 stars because they often looses its sync

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Used product absolutely no isses for a good price

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Touch controls

    Rated 1 out of 5 stars

    Horrible earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this a negative star if I could. So not buy these. There are far better options available for a lower price. Returned these the next day. These sound below average for the price due to not actually going inside the ear canal but just sitting next to it. Zero noise cancellation Terrible connection issues Touch controls stopped responding Uncomfortable for long periods of time Don't stay put in the ear very well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The Truth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are let me tell ya!!!!! They are out of this world!! the quality of the sound is next to none! the way the feel so natural in your ears!! the active noise cancelling can be turned on and off at the touch of a button! There is hardly any headphone or earbud that will be able to do what Samsung has done with this line of products!

    I would recommend this to a friend