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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this device stays in my ears sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no issues with product, good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound highly recommended i bought 2 pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds with lots of features. Great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly for a fraction of the cost of new. I didn't get both smaller rubber tips, but the large ones work fine for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear budd

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and price! My husband and I both have a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what I expected. Love them! I would most definitely recommend these to anyone with Android or just a phone in general!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung live bluethoth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is in very good condition! It sounds very good, I have no complaints..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung for the Win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buds. U have to get a set of these if you have big ears lol. They work great and dont fall out during my daily use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nesearbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good. I enjoy using my ear buds and rhe sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Samsung headphones best purchase i have made.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them to workout and my right side is always falling out. If I'm not working out the work great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AmaliaP, thank you for sharing your feedback on your Samsung Galaxy Buds Live. We are happy to hear you are enjoying the usage of your buds on a daily basis. We have a great article on our website titled "Add Buds Sleeves to your Galaxy Buds Live for a tight fit" that may be able to offer assistance during those workouts to ensure uninterrupted time. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! very content with it. sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good I’m buying another one(() recommend)))

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound an good quality would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Used product absolutely no isses for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Sounds. Good prices and good conditions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design user interface case comfort and app usage is great but the real purpose of a headphone is sound quality and there it felt short in delivering vivid sound and powerful bass

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Henry!

      Thank you for purchasing Samsung Refurbished Galaxy Buds True and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your earbuds. We are sorry that you find the sound quality of your earbuds not good as you have expected. Let me help. Sharing with you this link on how to optimize your audio experience with Samsung earbuds:

      https://www.samsung.com/us/support/answer/ANS00086163/
      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144226563

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bestbuy is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound so clear and loud every good deal bestbuy is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i got used to how to wear them, i found them to work great and sound great.

    I would recommend this to a friend