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Customer Ratings & Reviews

Your price for this item is $101.99
The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,293 reviews
  • Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was previously used and it was a little noticeble for the scartches on the case but everything else is fine

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very happy with these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work. I can only put in 1 at a time and I just swap 1 out while the other 1 is charging. Lasts through 2 shifts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Samsung 22. Great sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design user interface case comfort and app usage is great but the real purpose of a headphone is sound quality and there it felt short in delivering vivid sound and powerful bass

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Henry!

      Thank you for purchasing Samsung Refurbished Galaxy Buds True and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your earbuds. We are sorry that you find the sound quality of your earbuds not good as you have expected. Let me help. Sharing with you this link on how to optimize your audio experience with Samsung earbuds:

      https://www.samsung.com/us/support/answer/ANS00086163/
      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144226563

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly for a fraction of the cost of new. I didn't get both smaller rubber tips, but the large ones work fine for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item looks good sounds good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished item the sounds are clear and the item looks like it never been use that much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent audio but poor fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love the "bean" design on these earbuds as they don't seem to fit well. More specifically, I place them in but couldn't hear the audio without adjusting them several times. I even watched a YouTube to make sure I did it correctly but still have to keep adjusting them to be able to hear every single time. Maybe its just user error but i prefer the previous design... However, once i find the sweet spot the audio is very good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new. The sound quality is better than competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds this is my 2nd set, and the 1st pair still works,

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung for the Win

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buds. U have to get a set of these if you have big ears lol. They work great and dont fall out during my daily use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounds exactly like I thought it would. Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely what I expected. Love them! I would most definitely recommend these to anyone with Android or just a phone in general!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live Budd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these earbuds and a color not black or white

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great in every way my husband and son really enjoy them I have no problems with them whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my earbuds because they are nice and comfortable to wear in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds Live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound nice loud when you get to be quiet when you're talking perfect ambient noise

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds great quality sound and the refurbished product arrived in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GALAXY BUDS ROCK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great price. High end features. Samsung quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Bob Likes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the comfort and fit. The sound and ease of use with My note9 is great. I like being able to hear ambient sounds as well when not listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are theee best headphones!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Best Buy never misses. These even connect to my 83" Samsung TV I also bought from Best Buy wirelessly that allows me to watch my movies in full surround sound without waking any one up at home.

    I would recommend this to a friend