Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $101.99
The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Refurbished, but too much used one.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD SOUND BUT, As it is refurbished one, it did not come with charging cable. Just empty box inside where it was supposed to have charging cable. Also, it was quite used and scratched.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. All goals achieved.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound. I was also not wanting a noise cancelling set of headphones, so these worked for me. I can also talk on the phone with no issues. I have small ears, and I wear them for hours (listening to music, books, articles), so towards the end they feel a bit heavy (just a tad). Otherwise, they are awesome, and I love them so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys are awesome really appreciate the help today means the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it more than my AirPods. My wife’s ears are smaller, so for her they were not very comfortable. So you definitely have to try them first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. I like the fit better but still hurt my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love themA±++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality at an amazing price. Open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought these for my wife and she loved them! She loved the way they fit in her ears and she liked how easy they were to setup with her phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda crappy. The way they sit in your ear is annoying and then if you don’t have them in the perfect sense it then you won’t hear anything out of one of them. Actually pretty annoying then they’re not loud and the cancellation sucks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Missing Wingtips

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without the rubber eartips! Other than that it was fine. The outer packaging was dirty and the buds had some dust and oil that was easily wiped off. I'll update if I get this resolved

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Purchase Ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're gifting to a frugal person purchase these buds. I promise the recipient wouldn't know they were refurbished. The buds came in the original box which I was shocked! Now, I can't have conversations with them because they're always jamming to music. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, this is the best version of these buds. :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and very clear to hear. The size is perfect love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Got an awesome deal as they were refurbished and I have rewards points to use. Nice quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products.came quickly. Product amazing. Absolutely steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished like new

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds work perfectly fine and was in like-new condition. Just don't come with wing tips.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressive battery, unimpressive sound,

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid pass. I had the original buds and went for what I thought would be a solid update. I was mistaken. The only noticeable improvement is the far less signal drops when using the headsets with a phone. This headset is not comfortable unless you get them in perfectly. The sound quality is not the best at all. The major draw back is the battery life. My old buds will easily last a day without having to be charged especially when just wearing them idle (not playing music). This headset easily needs charging every 2-3 hours even when not actively listening to music. For the price there are so many other options with far better quality and sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it it’s perfect for him.every time he thanks me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love it. unfortunately lost one of the buds, but the other one still works (I guess they both have microphone in them)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good quality ear buds with some of the best noise canceling technology I have experienced. But they do take some getting use to.

    I would recommend this to a friend