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Customer Ratings & Reviews

Your price for this item is $101.99
The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,293 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the volume is bad but good comfortable product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished galaxy buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was blurred from the beginning. Never really recovered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear sound with these Bluetooth Samsung earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Super comfortable to wear, i will admit they were a bit odd to put on in the begining and most people think i have a hearing aid on but once i figured it out i dont even feel them. They have great sound quality the only issue i have is i wish the charging case would notify me it needs to be charged and maybe vibrate or something to notify me that it is charging. Also would love if there was a find charging case because they have a find ear bud incase you lose 1 outside the case but i feel like most people atleast myself would be prone to losing the entire case..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy buds, the sound is excellent!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds great but hard to keep in ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with keeping these in my ear. I think in going to have to buy airpods.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, love the low profile design. The noise cancelling is good as well, though nothing like the heavy duty over the ear designs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look and sound great. Besides the packaging, they look brand new. They work great with my Samsung phone and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Glad I did pay full price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. If they didn't have a refurb sticker, I would have not noticed. Fit my ear great, and easy to switch ears when one dies or my ear just needs a break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That aren't bad for the price but do really like them that much hard to get used to them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Stopped working. Gets dirty. Odd fit.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear stopped working within 60 days, but the warranty doesn't cover you for that long so I'm all out of luck. I thought it was pretty good audio when they were working, though. The fit sometimes hurt, but I liked the audio. It's really hard to clean too.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to use. Sound is mediocre and not robust for music. Good for phone calls.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished were glitchy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished ones had intermittent problems. They were glitchy on phone calls but worked great on listening to podcasts. Replaced for more money the new ones and have had no problems with new Buds Live True Wireless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Like new quality with wing tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds I received were like new including the extra wing tips. Didnt come in the retail box though. Everything worked perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Do not purchase! 15 day return window only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the earbuds on the 6th of Feb 2021 and I am now experiencing connectivity issues in one ear. I wish to return for a refund or new pair but sadly realized that the window to return these geek squad certified earbuds is 15 days. Now stuck with them :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geat earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great ear buds it will set in your ear and you might forget its there cause its so light its hardly noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound is clear no issues with connecting i dis notice a bit of static when i firat got them but then is cleared up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far only got one large ear bud cushion with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LittleCat!

      Congratulations! Thank you for purchasing Galaxy Buds Live and leaving a review. We appreciate you sharing your experience with us. Rest assured that Samsung will continue improving the quality of the products we offer.
      Sharing with you this helpful link that features information on your Galaxy buds and how it amazingly works:

      https://www.samsung.com/us/support/mobile/audio/wireless-earbuds/galaxy-buds/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144229413

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing these refurbished galaxy ear buds was a gteat choice I've made it seems that they are better than the ones i lost...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! the headphones were shipped to me early they are exactly as describe and got them at cheap price

    I would recommend this to a friend