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Customer Ratings & Reviews

Your price for this item is $101.99
The comparable value price is $149.99

Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,293 reviews
  • Rated 1 out of 5 stars

    Poor and Worst Customer Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitley a frustrating experience with Best Buy, made an on to deliver to my home address by mistake. Within a few seconds, i have identifed and called Best Buy to Stop the order, they promised it will be taken care. But the order delivered to old address and they told, the package was lost. Such a worst experience with Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor and Worst Customer Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitley a frustrating experience with Best Buy, made an on to deliver to my home address by mistake. Within a few seconds, i have identifed and called Best Buy to Stop the order, they promised it will be taken care. But the order delivered to old address and they told, the package was lost. Such a worst experience with Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Too big but good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color (I wish the earbuds pro and "2" had this color). the sound is very good but the size is not. so I ended up giving them to my husband [I have small ears lol]

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price, bought in store excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fantastic easy to use, excellent sound And I love the color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Work pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snuggly in the ear and works pretty well. I like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for calls but terrible for music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced headphones. Many features and great look, but they actually sound terrible when it comes to listening to music.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Terrible refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item didn't work as expected and the volume was so low I could barely hear anything during my conversations. I ended up returning them almost two days later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Matches my phone...great deal!!! Works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds live blue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color. Innovative design from Samsung it's the beans!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just great , sound is awesome thank you BestBuy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned - Defective Refurbished Galaxy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The (refurbished, not new) right ear bud would not connect to the case and would not charge. No sound came out of it. I returned the Galaxy Buds for full refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and arrived quickly definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and arrived quickly definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new, work great fits comfortable i the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pods. They soubd grwat and easy to use. I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT ITEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are so good excellent quality and sound. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones ⁵

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best set of headphones that Samsung has made has great sound but not good for working out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a fan, didn’t fit well in the ear, good sounds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Great When It Worked

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was pretty good. Fit was great. Unfortunately the left earbud has already stopped working.

    No, I would not recommend this to a friend