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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome!! I would recommend them to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Earbuds live.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, great price. I use it to work out and that consists of running no problems of them coming out or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbugs ive ever had

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love samsung products. Very durable and reliable. Sounds great and battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery life. Great fit as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound, good battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but fit is a challenge. Also range from source is good. The reason i see fit as a challenge is the left ear bud does not sit secure in the ear. Maybe there's something unusual with my ear but sometimes while biking the left ear bud comes loose and I have to reset it or it will pop out. Ive tried changing the size of the insert both larger and smaller but it still happens. Other than this i find them to be great. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great used earbuds!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it used, but quality is good. No scuffs or obvious wear and tear. Highly recommend for the price alone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, clear sound, ambient sound works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, hard to figure out how to wear for a 60 year old kids helped me lol.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as advertised. Work great! Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quakity head phones, have owned this model since 2021

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear pices on here and made it in time as well thank you best buy be buys more soon

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very perfect sound. Love when it pairs with my samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung addiction

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper, refurbished set but work better than a brand new set!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatbuds great quality great deal cant beat it would buy again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Try them on before buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs. One for my daughter and I. Pairing was good, sound had more bass, and ok-not great noise cancelling. The problem was the fit. They are hard to handle and put in my ears. I tried with and without the rubber inserts and still felt they were going to slip out (which happened occasionally). It also hurt my ears, so I can only wear them for maybe an hour at most. My daughter was even more aggravated at the fit, since she could not keep them in her ears. I tried to adjust them for her myself, but no luck. I wish we could have tried them out first. Now I am stuck with these pricey earpieces and have to buy new ones again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rene!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that your ears hurt when using your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Here's another link on how to use your Samsung earbuds tight fit:
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144312785

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like brand new! 2nd refurbished product I buy and no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my legumes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I bought these because of the design and my curiosity. Not for every ear tho, #designflaw, the vents take time to position and are not an all day set of earbuds. Maybe if the size was a bit smaller and they had a rubber/matte finish. Noise cancelling acts as a bass boost so they shoudl change the feature namr and not to mention everyone around you will be listening to what you are due to the open ear design which isnt a deal breaker. This relationship is complicated. Buds Live2. . .? I'll buy those in all colors as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best pair of ear buds that I every owned. They were on sale and I recommend them to anyone needing a good pair of lightweight in ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderfully refurbished item. Like new condition! Everything seemed to be in the box.

    I would recommend this to a friend