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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,293 reviews
  • Rated 5 out of 5 stars

    Works and Sound Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the texture and feel of the case. These connected to my phone, laptop, and tablet super easy and havent had any malfunction issues after a few months of use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound quality is good, battery life awesome. I use them on average 6 hours a day. I d purchase refurbished sgain.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Live - Excellent Ear Buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bean-shaped ear bud fits very nicely in my ear and doesn't fall off. Sounds is pretty good (crisp and clear). Very worth buying it around $80

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings on earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds which were refurbished came in excellent condition. They work perfectly and the savings compared to a new pair was well worth the purchase for the same product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Refurbished!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Geek squad refurbished are always great. I have bought multiple galaxy phones and headphones. Perfect every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed it served the purpose that i want it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this wireless headphones as a gift and they love it. Soon I will order something similar for my kids and my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best non-in ear option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are more comfortable if you don't like the type that go in the ear. They still stay well and sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good, ive bought 3 now.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep buying them for me, but everyone in my house keeps taking them for themselves. But for this price its worth it. All have been professionally cleaned and just like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best that I have so far. I've been searching for some nice earphones for awhile. Maybe I don't have to search no more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    check for condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought open box. fast shipping. product worked fine, Wasnt aware of scratches on case . Item was for a gift so returning .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some time and effort to get them to fit well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. My first pair of earphones were actually the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money, refurbished, came to me in new packaging and works perfectly fine

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my buds!!! Great sound. I recommend you get you a pair. The stay charged for a great time frame. Samsung always has great products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound I great with these but can't keep them in my ears. Very uncomfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buds Live

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable, excellent sound and good value just not comfy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review. We appreciate you sharing your experience with us. We apologize if you feel uncomfortable using your earbuds. Let me help. Let me share with you this helpful link on how to wear your Samsung earbuds:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144230396

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Great sound and wireless charging awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Looks as new, just missing some accessories. The touch control are a bit too sensitive in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished just as good as new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the purchase but was wondering if refurbished equipment would be ok. Hasn't failed and totally worth the refurbished discount!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Me + These Buds = Best Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE BUDS! Connect swiftly to my watch, phone (Galaxy 21 Ultra), and my MacBook Pro. The Boise canceling feature works really well, though the pressure can get frustrating. I've turned that feature off and it still is plenty loud. The fit of the bean takes some getting used to but I can't imagine it's any different than an air pod. Great buy even if my first one got lost in the mail, which Best Buy quickly replaced. I bought them certified repaired and the quality had been stellar. I wouldn't have known they weren't new if it wasn't for the label.

    I would recommend this to a friend