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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, price, battery life, color, design, connectivity, condition, and refurbished nature of the Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones. Customers particularly appreciate the excellent sound quality, comfortable fit, and reasonable price. However, some customers have expressed concerns about the volume, missing parts, and discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,293 reviews
  • Rated 4 out of 5 stars

    Galaxy live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out my ears but other than that i love them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better then this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I washed my first pair and the case stopped working. Tried other headphones kept trying to replace this, nothing really compared. Just got them agian.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was good I have a great product experience, I have a good time with the product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    In Style Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this baby! They are comfortable, stylist, easy to use, very good quality and must say love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these beans for my son, and he is so happy! They work great a little big for him but he is happy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Blue tunes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear buds. Easy to forget you have them in. Good sound quality. Love the blue for a nice change of pace.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My favorite buds for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set of earbuds. Comfortable for hours of use at a time and battery life is exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking at these since they were first in the market. Was able to snatch a pair at a super discount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Bud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I don't like is that you cannot put insurance on this item because it is refurbish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished and Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished purchase and I am glad I did. They work wonderful. Just like the pair I paid regular price and lost.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT buy refurbished ear buds from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughters birthday. Picked them up December 26th to give to her January 17th. I didn't know return period was less than 30 days. We knew they were refurbished but we thought Geek Squad would swap out the rubber pieces that hold them in and they would take them apart and thoroughly clean them. That did not happen, They had a TON of earwax from the last person who had them. It was just discusting. My daughter would not even put them in her ears even after I cleaned them, removed all of the wax (DISCUSTING) and wiped them down with alcohol. I can't even tell you what they sounded like because she would not use them. We are stuck with a pair of waxy discusting ear buds. I would HIGHLY recommend not purchasing reburbished ear buds from Best Buy. Unfortunately I did not take photos before I cleaned them so I can't show you how discusting they were.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds BT

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best bt buds that I ever had. Still working strong with no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research, I chose these. I love these. They are comfortable and the clarity is excellent. No problem with hearing anything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buds Plus is Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has these, and they didn't seem too bad. I bought an open box / refurbished set. Had some powder-like/maybe dry ear eax on them. Sprayed them with disinfectant and/or wiped them with some. I also have the buds plus, and the plus stay in ear better and seems to have better sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this one also it worth paying money for this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great a first. But then started picking up background noise that would sound like I was at a construction zone. This made talking on the phone impossible which was the main reason for getting this. Ended up trading these within a year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    live buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs great with my samsung s20 phone...need more distance when you walk away from your phone though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free the canal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think my ears are to big but I like that I don't have to smash the bud into my ear canal. It's a keeper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds live

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are wonderful. Perfect connection and sound I recommend to anyone who owns samsung products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st pair I bought were a bust. The battery drained in 30 min consistently but sent them back and got another pair and this pair is worth every penny. Especially at discounted refirb price. Highly recommend for the price.

    I would recommend this to a friend