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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2293 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,293 reviews
  • Rated 5 out of 5 stars

    Absolute durable and high-quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earpods are awesome and last forever. Much better than airpods from Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they fit in the ear and sound is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with everything a new one would come with, except the box. It has the USB cable and 2 of the bigger silicone ear hooks. Sounds great, and shows almost no sign of wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value was a great price and the color was the talk of the town

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome!! I would recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished will works like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly skeptical of buying a refurbished earbuds but I did anyways. I lost my first pair so I know I wanted another one and there's only one of a kind earbuds that's not in ear. The was some wear and tear on the case when I received it but it came in the original box. It works perfectly fine. No complaints after about 6 weeks of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still one of my best headphones ever love these and there better then beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are some of the best ear buds i ever bought...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They last for 4 or 6 hours. No bass but it great for working out or on the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good at first and I still regularly use them but I probably would upgrade to something that seals better in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nothing to dislike about it, pretty good i would buy again if i lost mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product from Samsung. Found it at good price on bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, fantastic audio and battery durability is amazing, I love my acquisition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds (black)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound. Wonderful ease of use. Great deals on refurbished and open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound of music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all for a refurbished item. They're aa good as new!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Try them on before buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs. One for my daughter and I. Pairing was good, sound had more bass, and ok-not great noise cancelling. The problem was the fit. They are hard to handle and put in my ears. I tried with and without the rubber inserts and still felt they were going to slip out (which happened occasionally). It also hurt my ears, so I can only wear them for maybe an hour at most. My daughter was even more aggravated at the fit, since she could not keep them in her ears. I tried to adjust them for her myself, but no luck. I wish we could have tried them out first. Now I am stuck with these pricey earpieces and have to buy new ones again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Rene!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that your ears hurt when using your earbuds. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link about how to wear your Samsung earbuds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Here's another link on how to use your Samsung earbuds tight fit:
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144312785

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great especially for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last a lot longer than I expected. I am happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds stay snug but comfortably in the ears. Using mostly for walking and low impact activity so don't know how they'd do during high impish exercise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for over a year now, great quality and sound!

    I would recommend this to a friend