Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 2293 reviews
(2,293 customer reviews)Rating by feature
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable!!!!! I ordered 2 pairs for my partner & I & we both realized very quickly just how much they hurt our ears and promptly returned them!!!! BUT the quality of sound and quality of the refurbished earbuds were awesome so i would def highly recommend refurbished w Best Buy bc both sets we ordered were basically brand new!!!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are bery low abs difficult to put in ear , maybe its just me hit sure not fir me .
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones
No, I would not recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as an open box deal, great buy at that price.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones
I would recommend this to a friendRated 1 out of 5 stars
Buds Live
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very bad ... does not charge the battery !!! very bad everything...very loose when loading and besides when putting uploading them, they do not serve...
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
No, I would not recommend this to a friendRated 5 out of 5 stars
I love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love them very much. I'd buy them again. I'd recommend them to my friends
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 3 out of 5 stars
Glad i bought these refurbished
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall out often. Dropped into sink second day, put in rice to dry off worked fine after. Just hard to keep in your ears.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really easy to set and use! Love the color.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 5 out of 5 stars
Great quality and sound!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife and she absolutely loves them!!
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 5 out of 5 stars
Good product for a good price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to tell it was refurbished. Works good as new
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using it daily...its perfect for Samsung phones users
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - White
I would recommend this to a friendRated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. U get what u get when u buy refurbished though
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - White
I would recommend this to a friendRated 1 out of 5 stars
Not actually fixed during refurbishing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If these were refurbished, they did a bad job. The second contact in the R bud side of the case is snapped off. The right bud isn't charging at all. My daughter has a pair of these so I put my "refurbished" pair in her case, and the right bud is actually charging now. Now I gotta return these and tell them to actually fix them
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize that your experience with Galaxy Buds Live was less than ideal. We appreciate all feedback that helps us understand how to improve our products. We hate to see you return the product, but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. Here are some links for the warranties page.
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
REPAIR PRICING LINK https://www.samsung.com/us/support/repair/pricing/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.communn/aty.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144355650
Have a great day.
^Charles
Rated 5 out of 5 stars
Good price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For being refurbishment they are really good and easy to used
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work perfectly so far so good but does not fit my ear
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash head phones. Not even fixed. Was going to return but i waited to long. Oh well. Price was alright. I can deal with the defect i guess.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. They hurt my ears and hard for others to hear me on the phone.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
No, I would not recommend this to a friendRated 5 out of 5 stars
Own
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work so good and last about 3 hrs It’s charged
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality, change fir another EarPods, fast shipping
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Black
I would recommend this to a friendRated 5 out of 5 stars
Na
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good item I recommended it's easy to use anywhere.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Bronze
I would recommend this to a friendRated 1 out of 5 stars
Never buy refurbished!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never purchased anything refurbished. I did this by accident. First time and the LAST TIME!! It didn't work. :-(
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds Live True Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi, thank you for bringing this to our attention. I sincerely apologize for the inconvenience you experienced with your Galaxy Buds not working. Here is a link that can help you extend the battery. Here are some links that might help you
Samsung earbuds do not turn on or charge https://www.samsung.com/us/support/troubleshooting/TSG01206422/.
How to connect your Galaxy Buds https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144207880
Have a great day.
^Charles










