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Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,613 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and they are really comfortable .

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refurbished airbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished buds came with original package like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life were in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. They sound great and I’d definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I'm pleased with my galaxy buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry my galaxy buds with me everywhere. These were purchased to replace my old ones that quit on me. The battery life is similar to those, but otherwise great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but a few glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but mic does not work well for people on the other line - lots of complaints of outside noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for people with big ears.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucky and the included ear tips (3 sizes) happen to fit well your ears, these can offer great sound. If you have big ears, the large ear tip will be too small, and you’ll get very poor sound. Why 3 stars? Three reasons: --------------------------------------- 1. The ANC is very poor. It barely made any difference and would drain the battery much faster than without. 2. Switching ANC on and off makes an annoying notification sound that you can’t turn off. Very distracting while listening to music or watching movies. 3. Same thing with ambient sound: a stupid notification sound that is very annoying and can’t be turned off. 4. No XL ear tip. This is really cheap from Samsung. Lots of people have big ears like me. For the price, Samsung should include more options -in particular, XL tips. I don’t see why I have to pony up on top to get decent tips. 5. Finally, the sound is not much better than the Buds Plus. I spent about two hours comparing the Buds Pro to the Buds Plus and I could not justify the price difference. For that money, you better blow me away with the sound quality. But no, it didn't impress me. I tried four different ear tips from other brands. With one of them, the seal and reach was very good, and the sound was excellent. Unfortunately, those did not stay in the buds for much longer than 2 minutes before coming off so, in the end, I had to return them because of the poor fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A fantastic set of buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply GREAT! Refurbished? You couldn't convince me. These are like brand new and the sound is awesome! And they come with the Best Buy Touch: emloyees who are helpful, friendly, and know their stuff! You can always trust Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son Love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loses his ear buds so buying the refurbished ones are best for him. He loves these. His on the Autism Spectrum and this is the first pair of ear buds he enjoys in his ears. He is a tech nerd and love the audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refurbished or not, these earbuds have been great for my Mom to use, great sound and a good fit in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome I enjoying them everyday. They came to me on the time Best Buy said they would be here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Awkward fit, not worth the extra money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never found earbuds that fit this awkwardly. I'm an avid user of Samsung products, but these were just a disappointment. The noise canceling was pretty good, but in a quiet room you can hear the buds whirring in your ears. The buds + so far are the best I've found, and the Pro are not worth the extra money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Once you try them you'll never give them up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of earbuds available on the market, but these have really separated themselves from the rest. Active noise cancelling is comparable to my Bose QC35s, and the ability to program each earpiece's extended touch function separately is fantastic. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as refurbished. They came with new silicon ear pieces, case and charging cable. The quality and sound Samsung give is great. I recommend these to anyone looking for a great bug.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    They are worth 50 dollars

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and have one of the best microphones on the market. Negative is because they fall out easy and they move around and get the mic blocked. This is with the biggest bud size. Only get if 50-80 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good samsung galaxy buds pro with sound by AKG.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality for me enviroment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest i work in a factory and the sound is very good for me but calls are tricky people can hear me but they also hear the background noise and theyre tricky to keep in but once you findthe fight spot your good

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Refubished galaxy buds pro...little waxy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed emotions here. For the price paid these were in excellent condition... except definitely some earwax on rhe tips. No scuffs or scratches though and they seem to work great. For the price, this is a great deal but just dont expect squeaky clean... Sound quality isnt top notch but again for the refurbished price they are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds are good and decent for the price. Ergonimic design. Have Noise cancellation. truly wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They audio quality is good but ANC is very poor does not block a lot of audio

    I would recommend this to a friend