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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to Bluetooth. Sound quality amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent, I wish the Noise Canceling feature was better but everything else works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these and they were clearly refurbished as they didnt come in original box. And only had 1 set if gummies. But they worked fine. The refurbished price is closer to how much they should cost to begin with

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    WOULDNT BUY AGAIN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOUND GREAT ...VERY UNCOMFORTABLE ....SAME GLITCHY BLUETOOTH AS PREVIOUS GEN.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the buds but it did not come with medium size tips

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds, just need to last longer on charge like my pro beats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice only problem is that they pick up and amplify all the background noise for the caller on the other end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Super Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second set. They work well with my Samsung phone. Sound quality is above expectation. I wish these would have a wing tips to hold in ear more firmly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty solid but, xpectations were a little too hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have excellent sound quality and cool features. Battery life w/ ANC or Ambience seems really short. Tap gestures seem finicky to say the least. Tap to pause has a delay which can lead to double taps. Quite annoying when you quickly want to pause. The ear fit is a little weird too, always feels like they're gonna fall out. Could be fixed with smaller plugs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for refurbished but battery life of headphones were bad. Last for like an hour and a half

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds for work.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished for $60.... what a steal. Excellent product. Makes my work day fly. Great sound quality and functional noise canceling feature. I also hooked them up to my gaming laptop via Bluetooth and they worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for a refurbished product. They connected immediately. So far no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spectacular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to much this product so I am very happy with this. Thanks very a lot Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and noise canceling. These were refurbished and worked perfectly out of the box. Worked perfectly with Samsung phone. Touch and hold both buds simultaneously for 3 seconds to place in pair mode to make them show up as available devices, especially on Apple products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Son!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my son and he loves them! I would buy again if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Geek Squad "Uncertified"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, the Buds are fine. The low rating is for the "Geek Squad Certication" process. I've never purchased a refurb product from Best Buy. With the release of the Pro 2, they had these on sale. Figured I'd take a chance. Unfortunately, they are not complete and it impacts their usefullness. Their customer care doesn't have the ability to order parts so they can only do refunds or exchanges. And now the refurb product is oos. So only solution is a return or continue with less than optimal use. Still deciding. In the end, I've come to realize "Geek Squad Certified" means there could be parts missing. Would still recommend the buds, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another good product from samsung could use better equalizer functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be afraid of buying refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the refurbished earbuds and they came in the original box and included charging case, USB cable, and two pairs of silicone tips. Everything was very clean and could be mistaken for new. I use these daily for working and working out and have not run into any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good but not for everyone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are just great with sound quality and features. Truly top of the line. Unfortunately they don’t fit everyone and they did stay fully in my ear. They’re great as long as they fit you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars to Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars to buds. 5 stars to Geek Squad. The item received was very close to new and functioning without any issue. The good thing is that the buds are IPX7 so you can clean them thoroughly! The buds themselves are ... ok but a huge value for the lower price.

    I would recommend this to a friend