Customer Ratings & Reviews

Easy to connect to Bluetooth. Sound quality amazing

It's decent, I wish the Noise Canceling feature was better but everything else works great.

Got these and they were clearly refurbished as they didnt come in original box. And only had 1 set if gummies. But they worked fine. The refurbished price is closer to how much they should cost to begin with

SOUND GREAT ...VERY UNCOMFORTABLE ....SAME GLITCHY BLUETOOTH AS PREVIOUS GEN.

Like the buds but it did not come with medium size tips

Good ear buds, just need to last longer on charge like my pro beats

Very nice only problem is that they pick up and amplify all the background noise for the caller on the other end.

These are my second set. They work well with my Samsung phone. Sound quality is above expectation. I wish these would have a wing tips to hold in ear more firmly.

These have excellent sound quality and cool features. Battery life w/ ANC or Ambience seems really short. Tap gestures seem finicky to say the least. Tap to pause has a delay which can lead to double taps. Quite annoying when you quickly want to pause. The ear fit is a little weird too, always feels like they're gonna fall out. Could be fixed with smaller plugs.

Great for refurbished but battery life of headphones were bad. Last for like an hour and a half

Bought these refurbished for $60.... what a steal. Excellent product. Makes my work day fly. Great sound quality and functional noise canceling feature. I also hooked them up to my gaming laptop via Bluetooth and they worked great.

Very nice for a refurbished product. They connected immediately. So far no issues.

I love to much this product so I am very happy with this. Thanks very a lot Best Buy

Good quality and noise canceling. These were refurbished and worked perfectly out of the box. Worked perfectly with Samsung phone. Touch and hold both buds simultaneously for 3 seconds to place in pair mode to make them show up as available devices, especially on Apple products.

Bought them for my son and he loves them! I would buy again if I needed to.

Thus far, the Buds are fine. The low rating is for the "Geek Squad Certication" process. I've never purchased a refurb product from Best Buy. With the release of the Pro 2, they had these on sale. Figured I'd take a chance. Unfortunately, they are not complete and it impacts their usefullness. Their customer care doesn't have the ability to order parts so they can only do refunds or exchanges. And now the refurb product is oos. So only solution is a return or continue with less than optimal use. Still deciding. In the end, I've come to realize "Geek Squad Certified" means there could be parts missing. Would still recommend the buds, though.

Another good product from samsung could use better equalizer functionality

Purchased the refurbished earbuds and they came in the original box and included charging case, USB cable, and two pairs of silicone tips. Everything was very clean and could be mistaken for new. I use these daily for working and working out and have not run into any issues.

They are just great with sound quality and features. Truly top of the line. Unfortunately they don’t fit everyone and they did stay fully in my ear. They’re great as long as they fit you

4 stars to buds. 5 stars to Geek Squad. The item received was very close to new and functioning without any issue. The good thing is that the buds are IPX7 so you can clean them thoroughly! The buds themselves are ... ok but a huge value for the lower price.