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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,613 reviews
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like these. They dont stay in my ears and the touch functions dont work. I will be trying to return them. And i love samsung products. Im a faithful customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must get.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I tookba chance on open box and it was a hit. I even savedyself some money. Win win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, earphones the colors and material are very nice and good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Certified Refurbished Missing Accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to give these a fair shake but I'd expect Geek Squad Certified Refurbished items to come with all basic accessories. If it's missing the instruction manual, I can live with that. We can find copies of that online. Even missing the charging cable isn't a huge deal, although it'd be frustrating. Missing the ear bud tips is harder to overlook. Now I have to wait and buy a 3rd party pair if I even want to try these out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Deez Budz

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deez (lol) buds iz aiight! Although I am a fan of volume control on the device, deez budz is nice...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the features and sound clarity but noise cancelling should be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Certified Refurbished items review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for good Geek Squad Certified Refurbished items at Best Buy. I would recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect, no flaws, would buy again any refurbished product from bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Quality earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit my ear just fine, just that it be falling off when I’m jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Comfortable. Good noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Earbuds don't stay in my ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ear, specially when sweat. Good sounds though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid earbud pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade coming from the 1st gen, impressed with refurbished quality too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works perfectly great value would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for money. Even though I bought refurbished, but it looks like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished as New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds Pro True Wireless is the best I ever bought. It is refurbished as it is like new.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Galaxy pro buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came as described. Works goods but when device needs charging there ia a reverb.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery defect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these thinking they were maybe just retur s bc this was a new product. The battery literally will only last maybe 10 mins on phone calls and then dies. I always purchase additional warranties with all my electronics but i was told I didn't on these which if it was offered at time of purchase i did. So pretty much I lost on these. Theu work great for that 10 mins but quite aggravating when they cut off mid call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to watch tv late at night so I don't wake up the wife. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great everyone should buy 5 of them?

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far nothing special about these .The fit is is very poor i find that the are very slippery in my fingers ,keep falling out of ears when walking around ,i use them for phone calls during work .For the price i would of expected much more.Thank God i bought them on clearance if i paid full price i would be returing them.

    No, I would not recommend this to a friend