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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,613 reviews
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Use these for on the bike and working out. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but perfect quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid triple for the original ones, lost 1 bud and decided to try refurbished and I was very pleasantly surprised. Sure the packaging wasn't great because they were refurbished but they were sent to me in absolute perfect quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds Buds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable excellent sound. Good quality of materials

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Geek Squad certified Refurbished Galaxy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% samsung compatibility. Zero issues with respect to functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! these are amazing. The boy was not perfect, but the ear buds are. They came with new tips, the charging cord and the case. The sound is amazing. I use them for noise cancelling without any music sometimes while I am working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may not have long battery life but the are beautifully crafted and stay put in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good valeu for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for money. Only issue is that you don’t have an app for the IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have worked flawlessly ever since buying them even being refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Would recommend to anyone to buy through bestbuy open box or geek squad refurb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds, best ones ive ever owned

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Wireless earbuds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound, however, I could not keep from falling out of my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worked amazing with my samsung really good my brother wanted to take them from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these becuase i lost my other pair. Work perfect and easy set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good earbuds very good earbuds very good earbuds very good earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I am a legally deaf person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a legally deaf person, and my hearing aids help me extraordinarily in my daily life, and I have always wanted to listen to music using these systems, I have tried many and this is my second one that I buy because they are unbelievably good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s legit like I dropped it in the toilet and dried it and it still works the same

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    BEWARE SOUND PORT CAKED WITH EARWAX!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DISGUSTING. Arrived with no ear tips. The sound port is caked with what i have to assume is earwax. 100% positive that when i test the baytery I will get no where near the 8 hours claimed in the product description. Also, didnt ship until the day item was supposed to arrive. Thoroughly disgusted.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FineGrain!

      Thank you for reaching out to us. We genuinely appreciate you letting us know of your concern about your Galaxy Buds Pro. We are so sorry that you have issues with your earbuds' battery life. Let me help. Here is a link all about your Samsung earbuds battery life:

      https://www.samsung.com/us/support/answer/ANS00078081/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144326417

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    Purchased used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it hard to connect to the phone. And you can’t get to far away from your phone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work great i did a great buy never leave home without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. It was for a present and it was a great present as far as I know.

    I would recommend this to a friend