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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one complaint. You wouldn't know they weren't brand new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with eartips. Took months to recieve replacement ones. Battery life and location tracking poor.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken right earbud on arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick. Right earbud had terrible sound, maybe at half the sound of the right one performing mono tests, so they were broken on arrival and not refurbished. However, at the price I got them, I was still able to trade them in for a new pair. I don't think I will buy anything refurbished again though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    App doesn’t work w an iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it w my Samsung tablet but I didn’t realize the app doesn’t work on an iPhone ! Returned it for the Samsung plus

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks brand new and works like it too. I was expecting some sort of scratching or indication that these were refurbished, but they look brand new! Definitely a better deal than buying them new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for my husband he loves them and says they are the best he has had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with galaxy s22

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sync easily with my galaxy phone and watch

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received everything when it came in the mail, I saw some reviews said the buds were missing etc. My only issue is the shape of this style hurts my ears horribly but that very well could be because I have small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful earbuds, good sound, are amazing......

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Refurbished Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad Certified Refurbished Galaxy Buds Pro Headphones for a fraction of the cost of the new ones, and so far they perform seamlessly as good as the new ones (that I also own).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely gift for my baby. These work excellent, no flaws or complaints. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Samsung galaxy bubs pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have good sound quality but I work overnight so I use my head phones all night, theses only last about 3 hours on a charge I also have beats pro that last all night for the money the beats are a little bit better. So it really depends on what your time of use will be but that is my only complaint.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Junk!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are junk. They started acting up the week after the 15 day return period expired. I did buy them refurbished but it shouldnt matter. The volume goes up and down on its own every 20 seconds or so. Tried numerous trouble shooting techniques and nothing works. My $50 JBs worked way better!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good look Samsung they hurt and fall out to fast

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing multi-point connection, clumsy to handle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sound seems to be good, and once you figure out the Samsung wearable app, it controls the noise cancellation, etc, pretty well. Cons: It's missing the true "multi-point" connection capabilities. In my opinion that has to be a MUST in any "PRO" level earbuds. Jabra Elites have had this feature for years. Some other minor issues include somewhat clumsy fitting into the case (they should "fall-in" their spot, and instead, you have to fumble them into place). Also, the case should be easy opened with one hand. In my experience, opening with one hand is not easy at best. I ended up using both hands mostly. Both of these points are done nicely by Pixel Buds A-Series, which are not even "Pro" level.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are one of the best headphone I have ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mickie***************

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it, you just have to remember not to touch them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds. Bought second pair for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Great buying experience, ready quickly, and an amazing product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect random purchase for my wife. Small compact and affordable.

    I would recommend this to a friend