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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,613 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds For the money. I bought 3 par for my family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds, even better than the Galaxy Buds Plus that they replaced. Geeksquad Certified saved some money and they look brand new.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quick delivery/gross product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds seemed to work okay but I was missing half of the silicone inserts. On top of that, the inserts it arrived with were full of earwax. I tried to clean them, but after 15 minutes I decided it was no longer worth my time. Based on that I cannot use these and have submitted them for a return. I simply ordered a new pair. Big waste of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People complained about unable to hear me multiple phone calls. So I returned them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Ear Buds I have ever owned and I have owned many!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and nice fit Better than others that i have used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift idea for Christmas they loved them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds at a GREAT price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing!! They fit great and and sense when they aren't in your ear so they disconnect, so if you forget you don't miss calls that ring to your buds instead of your phone

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    No Ear tips included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no ear tips were included. Therefore, the earbuds will not stay in my ears. Very big inconvenience & frustrating. When I realized that was the problem. My return date had expired. Very dissatisfied with the item. Total waste of money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great like new shape. Wouldnt have known they were refurbished. These are my favorite earbuds. Have had multiple sets of airpods and have tried beats earbuds in the past.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that comfortable for long use. The sound quality is not bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side broke immediately when I used them the other side still works.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi veee!

      Thank you for purchasing Samsung Galaxy Buds Pro and leaving a review. We appreciate you sharing your experience with us. We apologize for the inconvenience that you have experienced when you have mentioned that the left side of the buds broke. Let me help. Sharing with you this very helpful link with tips on how to sync your Samsung earbuds to each other:

      https://www.samsung.com/us/support/answer/ANS00078136/

      For additional assistance, I am including the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144210059

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great connectivity and ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little guys. Noise cancelling and ambient sound come in handy. Any samsung device yoy hace it will quickly connect too through auto-switch feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super awesome buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pick them up at the store. This buds are awesome

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Pretty Purple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great but wont charge if updates are available

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Perfect Set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Perfect Accompaniment to My Samsung S22 Ultra Crisp clear sound while listening to music or during a phone call... Many different settings to choose from Best set of Ear Buds I own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounding, but too big for my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because they were supposed to sound better than the Buds 2. However I really didn't notice that much of a difference. And since these were heavier and bigger, for my little ears, I returned and kept the Buds2. It was nice how seamlessly they pair with my galaxy phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished doesn't mean dirty for these ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the sound for the money. Don't be afraid of refurbished. Very clean and no sign of use. The only item missing was one size of ear tips that had likely been used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbud Joy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have truly enjoyed these refurnished earbuds and love the color even more! I have had no issues with quality or performance and highly recommend these Samsung items.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a freak of music and those headphones have amazing sound. They working perfect with Samsung phone. I got them as refurbished but they are fantastic.

    I would recommend this to a friend