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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fit and sound! These were a newer model from his old ones and they didn’t disappoint. Refurbished and still a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My girl loved them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second refurbish buy of these Samsung Galaxy Buds Pros and again i am a satisfied customer. Considering buying another pair for my mother come May! Be blessed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds Worth the Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although refurbished, these earbuds has an awesome sound quality. So far, I am enjoying them and hope they last for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounding Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the buds do not hurt me ears when using. Good quality, always liked Samsung products. Just wish I could connect them with my sound bar.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung galaxy AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my gf for Christmas thought it would be a nice gift but they fall out if u working out or jogging and easy to lose them so 3 stars out of 5

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound- I love the Galaxy ear buds, amazing sound and the noise canceling is awesome. I use these for my work conference calls

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uninformed...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for several months back and didn't realize that these particular buds were a refurbished pair. Was not informed of that until after purchase was made.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished, Although website says includes cable and ear tips it came in a ziplock bag just the headphones and case. No eartips and no charger at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good,but i am returning mine im getting a popping sound every once in a while in the left ear bud,mine are refurbished so maybe i just got a defective pair.Maybe if they were new id be good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the galaxy buds. They block out the noise that's on my end and others are able to hear me well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds, terrible delivery service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are fantastic, but Beat Buy may want to use a different delivery service than USPS. They delayed my delivery by 2 weeks.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    2 time reviewed keeps coming up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    missing 1 set of ear tips, had to buy another set for it to fit right. they seems to work ok, but they slips out often ,still not my preferred ear buds to use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Garbage Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that made the Galaxy Buds and Galaxy Buds 2 great is gone. These fall out of my ear regardless of what I do to jam it in my ear. Noise cancellation sucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable Soundstage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first of all, I have to say, sometimes buying refurbished is hit or miss but this time it was a hit! I recently went full android with a Note 20 Ultra so I figured Samsung's stuff gotta play with their other stuff, and boy was I right! These buds Soundstage is awesome! I'd tried the airpod pros and found they didn't have the volume I needed for working out, but these do and I love the controls which touch sensitive, but can be switched off as needed. Love the EQ presets and for the first time I had to go with the large eartips to get the best comfort and sound! Overall highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty good, would recommend using Samsung phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality and features, works best with Samsung phones (otherwise not all features will be available to you).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds pro=Eargasms!!! Love em!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing! Perfect!! They synced right up with my new S22 Ultra they both work flawlessly together! Love love love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great used buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my second buy on same item, both of them Galaxy Buds Pro show usage but work perfect. Thank you BestBuy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just plain nasty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived beat up, missing ear tops, and dirty with crums/I don't even want to know what. Will be returning and not buying referbished from bestbuy again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work like new, after I cleaned nasty ear wax from

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im giving them 5 stars because they do function perfectly. Just like if they were new. But a little part of me wanted to dock a star because there was still nasty ear wax in the charging case. I was quickly able to correct this nasty issue with a couple of q-tips and rubbing alcohol. And fortunately it appeared that the box of rubber cups were new. But i wiped everything down with alcohol just to be safe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent ear buds. For being refurbished I wasn't expecting them to be like brand new and they were!

    I would recommend this to a friend