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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,613 reviews
  • Rated 3 out of 5 stars

    Mechanically good, but not cleaned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mechanically they work perfect, but they came with brown earwax gunk all over them. I cleaned them myself, but that was a little disgusting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these becouse of the price. Thought I would try refurbised..but when I recieved the earbuds.. the small ear tips were missing and the left earbud did not work.. I did like the ease of them syncing with my Galaxy phone..the sound quality on the one that workes was good..since the left one didnt work i gave 2 stars on sound quality..I have returned them and just ordered new ones. Not refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received missing parts and without working. Never had an issue buying refurbished from Best Buy before. Very disappointed. Just buy new.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,
      To better assist you with this issue, don't hesitate to get in touch with our
      BestBuy customer service department at (888) 237-8289, available 24 hours a Day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Reference Number: 1144509963
      Have a great day.
      ^Charles Samsung

  • Rated 3 out of 5 stars

    headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not have their original protectors and I had to order from Amazon .... the gummies that go into the ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working not even 2 weeks after getting them, luckily had factory warranty and samsung pulles through with a fresh pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly refurbished lasted one use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used one time and right earbud stopped working. Controls work but no sound at all. Complete let down and waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buds great, refurbished icky. At least this pair.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear boogers in the device. Returned for another. Usually a fan of refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay. Connected to my galaxy s21 phone Not super comfortable but manageable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and we're in perfect condition. Love these earbuds they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great I love them. They connected great to my Samsung galaxy Flip 3 5g.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfectable.. no horror stories like alot of the reviews... came clean, worked well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally did not like these earbuds, the concept of what they were trying to do would've been great if it worked. My issues were hanging up on calls, I tried to push the buds back in and it would hang up the call. The buds are touch sensitive which means if they are falling our while youre on a call, more than likely, you will end the call trying to push the buds back in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Relacion with cost and product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good relation between price and product. If you consider the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift… girlfriend has a Samsung phone and these pair with it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine best in world. Everything was in box just like it said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It worked great and my daughter loved it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not working property. Over heating is the major problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good eknddndndnfndndndndndndndndndkdkdkdkdkdkdkdkdkdkkdkddkkdk

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts no manual, wrong condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a plastic bag that said refurbished and was missing the ear pieces. Cannot even use them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Same quality as new, but lower cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like brand new. Original packaging and all accessories included

    I would recommend this to a friend