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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,613 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Not bad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds but sometimes difficult to keep in ear. It's not as secure as one may think.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Sounds great. Nice bass amd a long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Refurbished unit I received was missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specific to the refurbished unit I received, some of the silicone tips were missing. There should have been two each of small, medium, and large sizes but there was only one each of the small and large. I was able to use some tips from another earbud set to try these, so here's the rest of the review. PRO's: 1) Pairing with Samsung phone was easy. 2) Sound quality of music was good. 3) Adjustment for passing through ambient sound was good. CON's: 1) Odd shape was uncomfortable to me. They did not reach far enough into MY ear canal to provide adequate sound quality or noise isolation. Bass was weak unless I forcibly pushed them deeper into ear canal. 2) No volume control on the buds themselves; you can only adjust volume on the phone. Conclusion: These did not fit my ears very well, so I'm returning them. If they fit your ears well you may have a better experience. If they fit my ears better they would have been a keeper at the refurbished price. Thankful to Best Buy for having a good return policy so that I can return and see if there's another set that will fit my ears better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    All around great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on a Deal of the Day and are worth every penny. These pros sound clean and clear with bass that is smooth and deep in some song with robust lows. I've run with these on and they stay put and feel super comfortable. Calls sound like HD crisp and clear, I can even use just one bud too and connecting to bluetooth is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pro-bably Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conveniently small and last the longest I've had in terms of bluetooth headphones. I'm not big on the ambient noise option however I did try it out and I have to say theyre clear as you can pretty much hear everything (music off mind you). They're overall design however may hurt your ears, I have a habit of cramming them into my ears and usually that doesn't help with the way they're molded.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Near perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem to work very well but I am a bit disappointed that they are missing the medium ear tips. I figured this could be a gamble as some buyers seem to get all three sizes and others don't. Love the softening feature when it detects me talking...thats so useful if someone approaches me needing something.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily one of my favorite ear buds and thats says a lot, i have quite a few. The bass, mids and treble allow for really great reproduction of sound, so if you love music like i do, its a no brainer. Call quality is there too, I take a lot of calls around busy (noisy) environments work/family/live games, so that old commercial "Can you hear me now...?", calls are great. The app could use some common sense changes but the buds make it less of a punch in the arm. For instance, the IPX7 rating, that alone makes it fun to use out in the rain enjoying some tunes and a beautiful day, while people are just staring at the ear buds. My daughter was one of those people, while hearing music, enjoying the scenery, i could still hear her being impressed using the ambient sound mode. Only con - they dont fit my wifes baby ears. So they may not fit everyone fyi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get use to wearing, seems a little bulky compared to my previous ones overall the sound is pretty good. didn't like the setting that picks up when your talking keep cutting down everytime I said something...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge last long. Sound is great. Now if I could keep them in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. These were just like new. Very happy with the value

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Cute samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have good quality for listening to music, ads or talking on the phone. The only bad thing is they do not stay in your ears so I'm constantly making sure mine is still there and a few times I've moved and it fell out of my ear into my salad bowl!! The look is terrific, but no running or walking in them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buying my 2nd pair (Because they're AWESOME!)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an iPhone guy and I've owned quite a few different sets of earbuds over the years. Some good, some bad. I've had Beats. I've had Airpods. I've had Jabra's. They were all really good earbuds but when I bought a refurb pair of these Galaxy Buds Pros 6 months ago, they immediately became my go-to/everyday earbuds. They have equal quality ANC to the Airpods but with better Hearthrough sound. The only issue with them, if you're an iPhone guy, is that you have to set them up using a Windows computer to the specific settings that you prefer. Once that is done, you will have those settings on your earbuds permanently, or until you use the computer again to change them. That isn't a problem in the long run, just a minor headache at the very beginning. I love them. I'm buying a 2nd pair because my Jabra's just croaked on me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Price

    Rated 5 out of 5 stars

    Good i tem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is longer and the sound also really good thats is small and fix with my ears and i can sleep with this earbub the price is cheap and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I can hear from them and use them on phone calls. They were a little dirty, but I cleaned them. Its a good thing I bought some foam tips, because they came without any ear tips. I get they're refurbished, but what would ot cost to send them at least with one set of ear tips, so they can be used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds have good sound good design the fit needs some to work but overall good product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My fav earbuds of all time!!! So far...

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVED these buds... They work seamlessly with the rest of my devices.. samsung or otherwise. : ) PLUS! Its really cool how easily they are able to be found when lost. I lost them both in a grassy field on the 4th of july and using the find app was able to locate them one at a time, left and right separately with low or no battery. AMAZING SOUND QUALITY too, of course. : )

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Wonderful Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got these I was skeptical of getting refurbished headphones but it was to good a deal to pass up. These headphone look brand new and work like new as well. The box had everything it was supposed to have in it. Could not have asked for better headphones at a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great buds for Samsung phones with one little twea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried three different pods with my Samsung S8 phone (which I love) and none would pair correctly. Some would not pair at all, others had louse sound no matter what I did. These work perfectly! They paired almost automatically and even downloaded the app that works with them automatically. The sound is rich and they work great! I would have given 5 stars but for one little glitch, which is major. Out of the box, these pods did not have enough volume. I tried many little fiddles and could not raise the volume of the pods (phone volume turned all the was up). I finally found, on the app, a special setting in "labs.' There you can set to raise and lower volume with double taps on the edge. That worked! These "refurbs" were definitely open-box, but they were clean and work fine. Happy camper!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Use them almost daily and only need to charge weekly. Great sound. Only issue I have is that it switches to Ambient noise when I get a phone call. Software issue to protect me I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great upgrade!!!! I would recommend.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is a tilt better than my kidney bean one. Fuller sound - fuller bass - crisper bass and adjustable everything with the app!!! I give it four only because I can’t get the volume I desire (without using another app).

    I would recommend this to a friend