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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, easy to use, good bass, you can use for gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great still trying to adjust them to stay in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Perfect for those that are not to active

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds were a gift for a friend that loves to work out. Battery life and sound are exceptional. Downside buds would not stay in her ears when bending over.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung airbuds pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so easy to use and it also easy to connect to my samsung galaxy s21 ultra , and also the battery last a day, the sound was the top of the line with a voice canceling, i was so satisfied with this unit , and its so awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for over a year, great sound quality, and great battery life. I don't have any complaints

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buds at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. They look great. The battery lasts quite awhile. Use it primarily for running and worming out. The ambience noise canceling is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Easy to Use and High Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I very much like these headphones. They are easy to use, comfortable, and intuitive. The only thing I'd note is that they are not as secure as Sport headphones (in the ear) when performing vigorous activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good, the sound its perfect and its matchable nice, the battery life its good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Sounding Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding ear buds. Nice adjustment features to get the best sound quality. A little hard at times keeping the ear buds in place while working out. Otherwise, great Samsung quality as always.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Samsung pro earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality would've given a 5 star rating but the design prevents the earbuds from fitting in ear securely. Samsung should've kept the design of the galaxy plus earbuds. I've purchased aftermarket ear tips which may prove a more secure fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice Sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. They look good. Fit for someone like me with small ear canal is a little uncomfortable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Don2595, thank you for your feedback on your Samsung Galaxy Buds Pro. We are happy to hear you are pleased with the audio quality and appearance of your device. We do have an article on our website titled "How to wear your Samsung earbuds" to help ensure you have the buds placed in the optimal position for security of the fit. You can also connect the buds and in the Samsung Wearables App perform a fit test. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Pro - audio, con - everything else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones when they work. The fit is much worse than the buds+ and they struggle to stay in your ear for more than a few minutes at a time. Also ordered them refurbished and they only came with one set of ear tips.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Optional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying refurbished products. I was very worry because other customers experience. But so far everything has been working fine. The wireless charging and the headphones connect and charge. The only thing it was missing the medium size ear plug. And i had yo size up to the large for my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    great earbuds if they fit you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds with cool features, such as 360 audio, ANC, and automatic ambient mode. unfortunately, these were too big for my ears and the refurbished order had missing earbud sleeves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a fair review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a fair review of the product but more of the service. The earbuds sound amazing. The problem I had is that I bought refurbished earbuds and the didn't come as advertised or working correctly. They were advertised as "including 3 sets of ear cushions". They came with none. I went back to Best Buy and they said I'll have to return them and order another set. Those didn't come with any either. But to make matters worse... These didn't work when you answered the phone. The left one kept disconnecting. But playing music they were great. I returned this set as well and didn't order another set. My advice is not to purchase the refurbished set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Buds at a lesser price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well and haven't been able to tell they're refurbished. I guess I have big ears, not that they fall out all the time but here and there they do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connects to my Samsung phone easily. Great sound. Holds charge well. Love how case can quick charge buds while unplugged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 5 stars but i dont like how they fit in my ears. But the quality, sound and overall, i would recommend them. The fit is on me, no reflection on the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds... probably the best you could buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Galaxy Buds Plus as a refurbished item in the past, and I did the same for the Buds Pro. These have some pretty awesome upgrades from the Plus model including the noise cancelling and the auto passthrough. I am still getting used to the auto passthrough as sometimes I might talk to myself while I'm thinking of something, and it will kick in and startle me. However, It's great to not have to tell someone to wait while I pause music and allow the passthrough manually. The charging case fits perfectly in the watch pocket of my jeans. I did buy a new set of silicone tips prior to receiving these. They came clean, but still I did my own cleaning process on them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung earbud

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound stay in my wars while I'm working out comfortable all around great

    I would recommend this to a friend