Customer Ratings & Reviews

Fit great, are absolutely gorgeous, and have excellent sound. These are my favorite earbuds I've ever tried for comfort and sound.

The earbuds I received worked correctly, however the case did not because it did not charge the headphones. it was practically dead and it was impossible to use them without it. Although I did not have a good experience in purchasing the product, I did not have a problem when I made the claim in the store and at that same moment without any major problem they gave me a refund, which is appreciated.

Good sound, I like the part of the noise cancelling. They are kind of tricky to put on but stayed in.

Great pair of wireless buds coming from tge buds+ and trying out the bud lives im glad i picked these up for half the price; however since they were opened box they were missing the medium size ear tips, so that was disappointing given i believe my ears would have fit best in those

Good sound, poor fit. Even third party ear tips provided poor grip and would often fall out during workout.

Sound quality is great. However the design of the ear phone do not fit my ear shape, cant keep them in . They are constantly falling out. When I push them back in my ear canal, I accidents turn the off.

I've purchased the previous buds by samsung and beats.....these by far are the best of what my money can buy..... Excellent battery,Excellent quality,Excellent purchase.....im very happy

Sound quality is excellent. Great noise canceling. Weirdest fitting headphones though. They are a very awkward shape. Even had a few others try them on. Definitely wouldnt be good for running or exercise.

To start this review off, I'll state the main reason for the low rating: no ear-tips! I ordered 2 pairs, one black and the other silver. The black pair came without ear-tips, which are essentially more important than the charging cable because the are necessary to help keep the buds in your ear and create a seal so sound doesn't leak, but with none, that isn't possible. My silver pair came with 2 out of the 3 pairs of ear-tips, but I didn't buy those for myself personally (they were a goft for some else). The only reason that I'm even able to test these out is because I am using a pair of the tips from the silver ones I bought, but I don't even know if these are the best fit out of the 3 that I should've had. Aside from the missing tips, the sound is as good as you'd expect. Clear, crisp, and (unfortunately, but expectedly) not heavy on the bass (though the bass boost setting helps improve this). The ambient sound mode can only be used when both buds are in you ear (from what I've tested so far) which is disappointing because I can't have both in while at work, whereas the Buds Live doesn't require both to use that feature and will turn the volume down for incoming sound depending on the situation to help you better hear your surroundings. Also, there is a kinda static like sound when the mode is active if you aren't playing anything, which you don't get with the Buds Live, I'm not sure if that's normal or not. As for ANC, I haven't tested this feature yet, and usually can't hear outside noises anyways when ear buds are in. Aside from the missing ear tips, I'd still recommend these, especially if you do end up getting the product as it's supposed to be (you know, with ear-tips, the buds, case and charging cable). If Best Buy would've sent me tips for both my pairs, then this would've been a 5 star rating.

Clean and ready to use. The only way to tell they were refurbished was the box was a bit rough and there were only 2 sets of tips. Excellent price for some excellent ear buds.

Great earbuds. Lasted a long time. Use on planes. Helpful for noise.

Buds Pro are comfortable and are adjustable for sound quality to me personal preferences. They fit well into the ear and aren't loose, little chance of them dropping out.

Everything was great. Arrived on time. Price was good. BUT, arrived with NO EAR TIPS!!! Now I either have to return them, or go to the store and try to get them to give me some ear tips. I'll update this review afterwards.

got it for my girlfriend, and she loves it, great sound and battery life, they are amazing

They work very well. I use them almost every day. I used the mobile app to order them for pick up in store.

Ear buds are in great shape just wished the people repacking would put the correct type of rubber ends with the ear buds. Good thing i had extras from another set. Even if they are purple.

I give this wireless ear buds 5 star. Because of there sound cancelation and battery life.

These days it's all about saving money for me. If you're looking for the best Samsung Ear Buds @ over half the price, shop Best Buy refurbished! These Ear Buds Pro are like new! They even came with OEM replacement ear gels. These Ear Buds are very loud with plenty of BASS! Making calls is also absolutely amazing! You could be walking next to a freeway and the person you're speaking to on thr other line would never know! The noise canceling feature also works great! Download the app and go through it's long list of features!

Great sound..long distance range from your phone.. only complaint is the the pop out my ear sometimes..

The earphones are very nice and sound fantastic! The only problem is the fit inside the ear. I had to try different ear tips to get them to stay in.