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Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds. Sound so good, work so good, and look so good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 6 months and my earbuds still going strong

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son and he loves them. He uses them at work doing construction and he can hear great on them.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these geek squad refurbished headphones. Good as new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre good, came clean. They were hurting my ears at first, but I upsized the eartips and now it fits comfortably. The only thing i dont like is how quickly the case dies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great refurbish price terrible packaging.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product from Samsung. The buds work great, and I love the color. I love the speak feature which turns down the music when I start talking to someone. The sound quality is awesome. The only problem was this was a refurbished purchase from BestBuy and the packaging was less than stellar and in fact downright bad. Missing ear tips and a box beaten pretty bad to the point where I didn't think anything was in the box but to my surprise they were there. You do get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio and very portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box for a VERY good deal and was missing one set of the ear tips. Other than that they have been amazing. 10/10 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good quality good sound and noise cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and sound great, I was really not expecting them to be that great....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PREMIUM SOUND on a Geek Squad DEAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. I researched several ear buds when I lost my true wireless JLab Elite. I wanted a little better with wireless charging. This model is in the range of iPods, Bose, Jabra Sony, Sennheiser so it has great ratings, often different review websites will interchange best between these brands. I got these Geek Squad Refurbished and it was the BEST DEAL! I was leaning toward a lower end Samsung, but the PRO was a great deal. Perfect seal, fit all in ear. Great sound. The Noise CANCELING is excellent. It is programable on the Android for tap on the outside. I don't like that currently you have to make choices on the tap, press and double tap that are so you cannot have both volume control and control of the noise canceling. ALso currently noise canceling and aware are the only rotation, but sometimes I want both off. Anyway it does recharge wirelessly or with USB C. Calls are great except in wind gusts. slight wind is fine. Has IP dust and water protection. The case is les than a 2 inch square and very attractive, but I am afraid of losing it. Has a function to find the earbud in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but you can’t even tell they have no scratch and work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sound is good for the price. works best with Samsung phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Save time, Buy new.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying this is the 4th pair of Samsung Buds I've purchased. I loved my first pair of Samsung Buds so much I bought my husband a pair for his birthday. I purchased this pair to act as a back up to my other Samsung Buds. I wish I would've read the other reviews before purchasing. I can say that you should buy these new. I received the buds pretty quickly. They were not in the original box which was fine for being refurbished I guess. It really looked like they just slammed the cord in the box. The box that the cord was in was open, and the ear buds were not cleaned that well. I will be returning and purchasing something else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great sound is good and they fit in my ear comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Love these buds. All good. Best buy the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the ear buds were refurbished, they work perfectly fine. Great sound! Fits comfortably in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the box wasn't in rought shape I would have thought that I received brand new earbuds. Well worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great deal. No negatives, only positives. Great noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite earbuds to date and i probably had about 10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Battery lasts a long time and stay in my ears quite well, which is rare for bud style headphones.

    I would recommend this to a friend