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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,613 reviews
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Careful what Best Buy claims to test and certify

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without Eartips & charging cable. Has hissing sound when noise cancelation is on in right ear. which sounds to be a problem with these headphones. There is no way they tested these headphones to make sure they were in working order as the headphones didn't even have ear tips to test them with!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Sony. Great for runs in the rain

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to own the Sony true wireless buds and they stopped working due to running in the rain, but these have so far have held up while running in the rain. The case is also much smaller and these headsets are also lighter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………..,,,…………………………:::::::.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    certified refurbished is a joke

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped without all of the eartips and best buy was unwilling to fix the issue without processing it as a return. At the time of writing, the item is sold out, so exchanges were not an option. "Certified" refurbished is a joke. What does that even mean if it can still be missing parts and y'all won't do anything about it beyond basic store return policy? I had to contact Samsung, who were kind enough to help. I should have bought directly from them. The experience has put me off of buying refurbished from Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great! fit well in my ears and did not fall out

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Poor performing Earbuds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am actually disappointed. They fall out my ears easily and are painful to wear. I cannot compare with other units, but the sound quality is poor at best. Many of these reviews are do not reflect the true quality of earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Galaxy Buds Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good noise canceling feature is nice the only downside is the fit in the ear even with different ear tips they still came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I've expected. I tried the pro 2 and this one is way better. Thank you for a great deal with this excellwnt refurbiahed condtion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigblue216

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well but few things missing from original box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound from these little guys

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good. Much better then my older airpods 2nd gen. Battery life is also a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REALLY GOOD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i thought nothing of it since it was refurbished but surprisingly it was like new when i got it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well but sent them back because they hurt my ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, Didnt want to pay full price and i took a chance on refurbished. Still using this to this day. Id buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Okay comfort.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of these buds. Clear, precise. Wish they were a little "softer." After a while, my ear wants a break. Great value from Best Buy's refurbished store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product after using it for a little over a week. Ppl couldnt hear me talk at times, having to disconnect them. The ear buds themself were heavy, and theres no wings on em to further secure the headphone in your ear so they would fall out when Id move aroubd. The sound quality itself was fine. I really didnt get a chance to test it out. Oh, and theyre kinda ugly. Shiney silver, shiney black, or shiney lavender... really?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Samsung Ear Buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - Geek Squad Certified Refurbished Galaxy Buds Pro True Wireless Noise Canceling Earbud Headphones - Phantom Black. Work Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound quality for both music and calls

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to switch connections between phone and laptop. From zoom call to music in single click and seamless. Usp - 360 audio gives surround sound experience and makes video watching like real conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked pefectly, still working 2 years later!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished. Great price and product was in like new conditions. If the need arises I would definitely do this again. As far as the actual product, the galaxy buds pro are an excellent earbud, they are feature packed and offer great sound. They are excellent for phone calls as well. People hear me clearly indoors and out. Truly feel they are the best buds for the money and at the refurbished price you can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but the left one sounds static like for at least the first minute i out them in. And if you exercise with them the sweat and friction tears up the inside of my ears.

    I would recommend this to a friend