Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,613 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great buds but loose fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great, the noise cancling is fantastic but the fit in my ear was lack luster, they would come loose out of my ear after a bit, obviously the fit is different for everyone. But other than the fit these are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    I will never buy refurbished again.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a major issue with these, in terms of the refurbishment. When I received these the additional ear pieces were definitely used because they had small hairs still on them from the previous use. This disgusted me, and I would have returned but wanted them for a trip I was taking. As for the product itself. The active noise cancelling works really well. They sound good, and I have received no complaints when using them to talk for phone calls. The touch controlls on the buds do not work well, and I have this paired with an Samsung S20, so I thought the interaction would be better. They fit well and I don't have an issue with wearing them for long durations (1hr+).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buds on the market. If you have these, there's no need to upgrade to the latest ones. Maybe not until 3-4 years. These guys last a whole lot! I'm a barber and I use them at the beginning of my day (9AM) and they die around (3-4 PM). They deliver great sound and awesome features as well. They charge super fast too. I put em in their case and leave them on my wireless charger and they're ready in 30-40 min.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones! Nice option for Android users!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently switched to Android and was looking to an option to Apple AirPods. The sound is great, good bass and good noise cancelation. My only wish it's the fit. It's kind of difficult to place them in place and feel secure. But when you conquerer that you will be really happy! : ) i read some reviews that people changed the ears top for a better fit. I'll need to try that. Just got a software update installed recently. Overall they are very nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Samsung Galaxy Buds Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding ear buds. Not quite as comfortable a fit for my ears as the Galaxy Buds Live headphones but I still love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild sound, comfortable, long battery life and quickly recharges.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Only 2 negative was the standard silicone tips are cheap and the battery life could be better. Easy fix for tips was just buy better quality. Battery life well thats why it has the charger box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for samsung.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound. Very pleased the app works as soon as you sync and they allow for great listening as well as speaking. I went through several cheaper bud sets before spending for these but wish I had started with these. Quality is much higher than the cheaper ones and syncing with the phone is awesome. I bought the wife a new set and these were refurb but didn't see any difference so the price savings was awesome. These fit me great but my wife would prefer a different fit especially for running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well as described. I only struggle with it staying in my ear sometimes. The clarity is great, but callers are able to hear background noises. I wish it came with instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Love the color of my buds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds. Noise cancelation is great sound is good. Cons: sometimes people can't hear me, and sometimes they pop right out of my ear. The case charges buds without being plugged in. Have trouble connecting to my work phone which is an iphone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung is an audiophiles dream

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung Galaxy Buds Pro are fantastic! The sound and fit are perfect for walks, runs, and gym sessions. The buds paired easily to my Samsung phone and the app is an excellent companion to make the earbuds a breeze to customize. I personally swapped out the ear tips for a better fit. The only reason i did not rate it 5 stars is because the voice controls are a bit too sensitive and pause songs because it thinks you are giving a command. You have the ability to turn the voice command on and off with the app. I'm very pleased with my purchase and it's a better upgrade over my old earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Have2Pairs. Love Em

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some minor things here and there. but overall they work great, seem to last, they get used a lot and around construction areas. In my opinion more comfortable than air pods and sound way better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great little headphones- big sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and nice form factor. Comfortable with good ANC. I like them a lot. Would probably be even better if I was in the Samsung environment but works pretty well with iPhone MacBook and iPad - some features unavailable without Samsung phone but works great with the S8 Ultra tablet. Better sound quality that airpod pros but not as good as Sony. Connects to devices better than Sony in ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound quality.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. However the bud keeps falling off. For that, I'd prefer the Galaxy Buds Live

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a nice upgrade from the solid Galaxy Buds that I upgraded from. I have noticed that it is a little easier for the Buds Pro to slide out of my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    As Good as New

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought refurbished after loosing one of my original earbuds. These are as good as the new ones and just as hard for me to keep in my ears. I would buy refurbished again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Love the sound quality. Only issue is it slips out on too much physical movement

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    The cons outweigh the pros but I love'm!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: ====== 1. Very good sound quality 2. Very good mic quality 3. Too notch ambient sound 4. Good ANC 5. Eye-catching and stylish design 6. Very good software support 7. Volume controls on earbuds, yeah! Cons: ====== 1. The fit is horrid 2. There are no tips of the right size for the buds to stay put in my ears. 3. I spend more time fiddling with them to stay in my ears than I do just trying to enjoy the excellent sound quality they produce.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds had issues but Besr Buy was great-Refurb

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten refurbished earbuds from Best Buy before without issue so I decided to try again. This time one ear wasnt working so i had to return it. The sound in the working ear was great though. I still give 4 stars because Best Buy made the return so easy and everyone that helped me was super nice. I do plan to buy refurbished items again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Masterpiece depending on ear tips.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I have ever owned sound-wise. The fit just simply didnt work for me. I had to order some comply foam tips specifically designed for these ear buds. After I did that they are perfect. Look great, fit good, sound amazing, holds a good charge. Buy refurbished to save some money! You wont regret it. Just make sure to pick up some foam ear tips if the stock ones dont you.

    I would recommend this to a friend