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Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,613 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great comfort, awesome sound cancelation. The best thing I notice coming from my Sony xm3 is the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Might as well have been new! Great ear buds!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Refurbished, could not tell difference between new. No damage, works as if new. Great audio quality! Good discount over new price. If you are looking for a nice set of earbuds for your Android device, especially Samsung for native feature support, these will definitely do the job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Don't expect to get all the ear tips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only received 1 pair of ear tips with my purchase. Otherwise my rating would have been higher. Fortunately the pair I did receive seem to fit my ears OK. The buds paired without problems to me S22U and are holding a charge. The sound quality is better than my Sony XM4s, even with the stock tips. I have not tested the noise cancellation capabilities on a plane, but I don't expect it to be as good as the Sonys.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these earbuds very much and use them almost daily for work and at home. They fit perfectly in my ear which has been difficult to find in other products. The sound quality is excellent and crisp, loud also the aound enhancements you cam do are cool as well. All around these earbuds are great for anything. I do manual labor jobs, alot of moving around and they never fall out. My only complaint would be that they are sensitive to touch. So its easy to change your song or pause accidentally, but at the same time i can use my shoulder to pause or change the song if my hands are full ha.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good, incredible hearing but they didn't fit in my ears, I always lose one of them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, battery life is also good. They are a little heavy compared to the other Galaxy buds I've had.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great fit, sound and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. I love how comfortable they are. The price for Geek Squad Refurb is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the base that these things put out. sound quality is amazing. love the charging case, you can charge the ear buds up 4-5 times without charging the case

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Quality sound and phone connection.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Earbuds and great sound. Great price and work really well when paired to Samsung S23 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sound, good quality battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, a little uncomfortable after wearing it after 4 hours. As an iPhone user? Still getting used to it. Battery is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but could be better.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using the controls embedded in the earbuds, I never feel confident about what's going to happen. There's an interface that makes them easier to use with my Samsung phone, but I use these with other devices as well. The noise cancellation is fine as long as you don't sneeze or talk to yourself, because then it will turn the noise cancellation off. Probably a good feature for most people, though. Maybe there's some kind of paper user guide that normally comes with these that would provide a better explanation, but it was missing with my refurbished product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Loud and Clear sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and Clear sound quality. very comfortable and good battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much the quality of the sound that this In-ear True Wireless delivers. Just one thing that I'm not sure if it's in the configuration in its app or not: once the TW earbud is connected to my phone, the sound seems to go towards more to L/R when moving your head. If I turn my head to Left, the sound goes to Right and visa-versa. But after a few minutes, the sound balances out. Other than that, it's all good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised. There were some hiccups early on due to the buds coming with no tips. That issue was quickly resolved because I found some on Amazon and was all set the following day. I bought these refurbished and these are the best ear buds I've had bar none. The sound is awesome. All the functions I had on my Galaxy Buds Live worked even better on these. Noise cancellation is new to me, but I realized soon enough that it comes in handy when streaming videos and music and feel the need to keep the extra noise out. Ambient mode is cool too. I don't have to take the buds out when talking to someone face to face. Also comes in handy while on the phone talking to someone on the other end. You can actually hear yourself and can hear clearly what the person listening can hear. As a semi driver, that's important to me. I am definitely satisfied with my purchase which would have more than doubled what I paid had I purchased these brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound, horrible fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soun? Great. Zero complaints. I prefer their sound over my wife's Apple Buds Pro and they were every bit as good as my Galaxy Buds Plus. But the downside was a big onw for me. They would not stay in my ears. Just saying a few words and thwy were bouncing down to thw floor. Any side to side head movements led to them popping out as well. If I can't wear them, whats the point? None of the silicone tips made a difference.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Eric!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit:
      https://www.samsung.com/us/support/answer/ANS00087422/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144248443

      Thank you for choosing Samsung!

      -Remie Samsung

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    kj

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Wind noise is noticeable. Getting them to fit securely is not automatic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome product except for 1 thing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them! Except for one thing. I have tried both sets of the ear things and not sure if my ear holes are too big or small but they fall out a lot. Sort of annoying. Other than that I'm very happy with my purchase. Great range, great sound easy app. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Missing some important core functionality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these earbuds are great sounding and I plan on keeping them, it is missing some features from similar earbuds. 1. Minimal gesture control. While other earbuds I own allow me to configure tap, tap& hold, swipe up+down+left+right on ear earbuds, these only offer tap&hold customization. 2. No iOS app. I have an android phone so this isn't an issue, but will be an issue to any iphone users. Also the refrushied unit I got was in good shape. The box had a bunch of stickers on it but the earbuds were in great shape.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty. Overall good sound. Not the best fit in the ear. Fall out when sweating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Ramos

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and they have a pounchy bass, but they failed to secure properly. They continnue to come out while I exercise.

    I would recommend this to a friend