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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 820 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Galaxy Buds+ True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and affordable price. Many users find them comfortable to wear and appreciate the variety of color options. However, some customers have experienced issues with defective units, inadequate volume, missing ear tips, and poor packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 820 reviews
  • Rated 4 out of 5 stars

    great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. The battery doesn't hold too long but other than that I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually like in-ear type ear buds but I found these to be more comfortable to wear than some of the others that I have tried. I currently use a Samsung Note 10 and they connect great with the app. I now have several pairs of ear buds to choose from!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted to try the refurbished option at a lesser price and so far they have not given any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big in your ears and fall out easily but work very well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Kinda wish I would of upgraded to the newest ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great but the confort of them no so good. I feel like they come off my ear sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    You take a chance buying refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earbud didn't work, but that's the chance you take when you buy refurbished. Best Buy didn't question the return, and gave me a full refund. Unfortunately, they didn't have more I could purchase at the time, but I bought brand new ones and they're fantastic!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Bad Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these buds a week for me to adjust to them. I dont think they have a volume button, because it was always low, and then on the 19th, the right bud went out, as did the return policy. Did the Geek Quad do a good job?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cocome!

      Thank you for purchasing Samsung Galaxy Buds+ True and leaving a review here. We sincerely apologize that you have a low sound volume.
      Let me help. I am sharing this link on how to optimize your sound experience with Samsung earbuds:

      https://www.samsung.com/us/support/answer/ANS00086163/

      Also, here is another link to check if your earbuds sync with each other:
      https://www.samsung.com/us/support/answer/ANS00078136/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144220993

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these earbuds,the quality have been so much better than any I used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMPROVEMENTS!!!!! I'M LOVING IT!!!! NO REGRETS!!! For starters, 2 way speakers.... I'm loving it!! More "tugs!" You can really tell the difference. Okay, it has gotten more responsive touchwise and no delays at all. Games, music, or movies.. no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly decently refurbished. Would recommend at this price. No earwax lol!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good buds overall. But I have small ears and these types of buds hurt my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for refurbished item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall Bluetooth earbuds my only problem is the microphone needs to be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're cool and all but they don't really fit in my ears as nice as AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Left ear bud not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are comfortable and the right one sounded good, The left ear bud was considerably quieter than the right ear bud. The set was also missing the medium size tips.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The Best and WORST ear buds EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these ear buds are AWESOME.. when they stay in my ear.. CONSTANTLY adjusting them, while further frustrating yourself w the "touch function" i.e. FINALLY finding YOUR part of a mix, only to FF or RW bc you touched the buds I NEED a more SECURE FIT (I tried ALL of the BS ear wings and the FOR WHAT ear canal modifiers) I call BS

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent piece.little drops of calls becuase of waves interferences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to make my mother happy !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought them for my mother for a gift and she love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Transistion seamlessly with my s21 ultra and tab s6 when switching videos. Wireless charging case is nice. I just put it on my wireless charging pad and charge them over night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound quality, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to pause music, skip songs, etc. They look really nice and I love that I can charge them on my wireless charger. Also very sleek and hard for others to notice you're wearing them, especially on video calls.

    I would recommend this to a friend