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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 820 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Galaxy Buds+ True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and affordable price. Many users find them comfortable to wear and appreciate the variety of color options. However, some customers have experienced issues with defective units, inadequate volume, missing ear tips, and poor packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 820 reviews
  • Rated 3 out of 5 stars

    Dust in the Wind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Earbuds work great when your not in motion. When I ride my bike I can hear the winds blowing through and making a crackling noise. I tried adjusting the ambience but with no success. I wish my phone had an auto jack.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AHHHHHHH!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are so freakin good for my freakin ears in this freakin world with this freakin ahhhhhh!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize buying new is better than used or refurbished, the worse part is the return policy on things like this , i havent had them a month im having problems but the return policy says I can't return anymore, just buy new stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Best with the Samsung phones I think. I have one and it works perfect. Fact that it can be charged wirelessly is nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work like NEW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that buying refurbished items would be something I would regret!! Honestly it's like if I bought it new. Everything was in place and the quality is perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy refurbished ear buds they don't work as they were new and I've had them new from Best buy you can tell the difference. Never again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will love these Galaxy Buds+, they are amazing. There are so my features I didn't know I was missing out on before! You'll not regret this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts long then most headphones ive had but for so.e reason last two pairs one of my ear bud have went bad. I will not bhy again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mwalk!

      Thank you for bringing this to our attention. I see you have some concerns with your Samsung Galaxy Buds+ True. We sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Let me share with you this link if your earbuds are unresponsive and have some issues in connection:

      https://www.samsung.com/us/support/answer/ANS00078085/
      https://www.samsung.com/us/support/troubleshooting/TSG01111318/

      Another link on how to optimize the battery life of your Samsung earbuds:
      https://www.samsung.com/us/support/answer/ANS00078081/

      Should you need more assistance, please feel free to get back to us via the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Number: 1144239140

      Thank you for choosing Samsung!

      - Remie Samsung

  • Rated 5 out of 5 stars

    Amazing Ears Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds! Super Comfortable! I used them pretty all the time from working out, driving, riding, and walking. No issues of being refurbished!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refurbished gone bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned these because frequency was not the same for both buds. i was only able to use one at a time. just purchase brand new and save yourself from a headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem Fine. Didnt take too long for this old man to set up and get working. After I downloaded the Samsung WEAR App, it was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad for refurbished wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the wireless headphones have been performing as expected. Its been a month of constant usage. Definitely will buy again. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Sound fades

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sounded great for the first few months and the sound quality greatly dropped. They stay charged long but the sound is very poor now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These works perfectly fine. I like the features and portability. Also the ability to connect to iPhone and Ipad is a huge plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great settings to modify for app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great purchase that i got from my rewards program, so ill say even a better purchase getting them for only 10.79!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great they a exactly what my wife wanted. She did not like the newer model wanted the older buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would only pair with one device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to pair with my laptop but then wouldn't pair with my phone. There was some interference on calls through my laptop. Certainly nowhere as good sounding as my Bluetooth over ear Plantronics headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds work as described. The volume levels are great and the ambient selection is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I connect to my phone I have to open the gear app and to the read messages over whats playing and toggle it off and on. Even though it was on when I connected it. Other it doesn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how well it pairs with my iOS devices. Love the look and feel and bit to mention $150 less than iPod pro

    I would recommend this to a friend