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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,486 reviews
  • Rated 3 out of 5 stars

    Refurb is not ideal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If unjist need something get the refurb. But if u can afford them.new get them new. My refubs has aloy of issues and i returned them. Ive had 2 new pairs and didnt habe those issues. Also the silver makes the apigen case slip off. The black holds it well bc the finish is matte not shiny. I say no to refurbs yes to new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality but missing charging wire in my order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price for a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great. There was one size of earpiece missing and no instruction book. But customer service adjusted the price more than compensated with a partial refund that covered the cost of replacing set of removable pieces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are convenient to wear

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY'RE GOOD BUT NOT as much as I thought. They echo and the microphone is not ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them refubrished because of the price being low... when i got then 2 tips were missing one medium and one large, however im using the small tips on them and it seems fine also one earbud was dirty. Im just disapointed that parts were missing and the least they could have done is to clean them before reselling them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for the money. My charger however doesn't charge very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST as good as new!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is big, and we're split right down the middle with apple vs Samsung. Buying them refurbished help me afford to buy more than one of these. Apple didn't help me out there much haha. Well they work like new, no issues whatsoever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice sounding but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items arrived on time but were shipped with non-manufacture ear tips. They can't be left on the earbuds and put back in the charging case, the lid will not close or charge with the shipped ear tips. Also can't use one ear bud by itself even next to the phone. It doesn't play unless both are in ears and turned on synced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refurbished product! Use these ear buds daily!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality even if refurbished..!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and love the style. Also great features. Love Samsung products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds worked properly, but could've been made better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about purchasing these buds because I have purchased similar items in the past only to be disappointed. I'm very happy with this purchase and would buy again if needed! Also for a refurbished product it was like brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never used these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use them because they were the wrong item. So they were returned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was difficult to set but I got help at Bestbuy and it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok price for a mediocre product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not as good as airpods, as well as the comfortness

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but phone call is something that needs to get used to...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great but the only thing that needs work is the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant about refurbished buds, but couldn't pass up the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great head phones great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. will tell others about this great find.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    When you trust Refurbish.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked so well and after the first few weeks. Then the left side stopped working and stopped charging, just nothing. Hindsight, buy the insurance!!! Oh and the earbud tips that it came with did not fit on the buds.

    No, I would not recommend this to a friend