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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,486 reviews
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don't buy refurbished products!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. It's only been a month and a half and these buds are no longer working. I didn't get the protection bc I forgot to add it and now I'm so upset. I purchased a new charger, thinking maybe this is why they won't charge. Wasted more money! I can hear them startup, but then the shutdown sound plays instantly. Take it from me. Pay full price or don't forget the protection plan because you just don't know what will happen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a little disappointing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but may be user error. this will only play for 1 hour and then turn off. they'll go right back on once I press the button. because visiting the store for help right now isn't really feasible, I haven't been able to get it fixed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Revies

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He absolutely hated these because he would turn his head and turn them off and hang up on people. Lol but he never wanted to return them.... hummm..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear tips dont allow buds to charge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself it quite nice and in excellent condition but the ear tips they ship the buds with are not the originals and are to bug to let the buds charge when you put them in the case

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got them there was a funny noise in the left one and whn people talked to me. I updated them and that fixed the problem on that so i was going to keep them but now they don't want to pair up with my phone all the time and they are not all that comfortable in my ear. I have small ears and this just didn't work for me. I didn't not receive any wing tips with mine either. For it being Samsung i expected it to be a better product. Wish they was louder to. I will be returning them. Getting them new might be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were perfect. Could not tell them from new. All the accessories and instructions were in the box. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my daughter as we are samsung nuttie. Lol. Quality product I will buy it qgain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goof price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for a year. Sometimes they glitch and fade out from the blutooth connection but they referbs were worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sceptical after owning the level u headphones by Samsung but these are great! The ambient sound thing sucks but I dont really use it anyway.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished pair had to be returned to Samsung. They would disconnect while in use. I was totally unaware the person was unable to hear me. There was also a little static. I will not purchase refurbished again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need separate ear pieces

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work good but the Dynex refurbish ear pieces that come with it don't fit into the case. Had to buy a replacement on amazon so that it would work properly. Be warned if buying the refurbished ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rcvd, they are refurbished and are like new. Actually thought they were a new pair. We’re easy to set up with my Galaxy S20 plus. A great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I but this for my husband but he lost the case and one earbuds samsung galaxy, now I have to buy another one for the same cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, Sleek, and Lots of Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These really are great headphones with a lot of Features with the touchpad. They are very smart in the way that you connect them, and so on. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using these for almost 5 months with no issues. I was a little skeptical buying a refurbished pair, but I am glad that I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbuds are amazing. Did not even realize they were refurbished as they look brand new. Love them and love best buys service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good , but When you are watching videos and movies, there is little lips and sound issues. You hear sound little late while watching videos. May be because it was refurbished item that I purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are okay, but the mic in them it's absolutely useless, so I have to hold my phone close when in a call for people to be able to hear me, which defeats the point of having wireless headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good as new!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Includes all the accessories, just like new except for a much lower price. Carrying case is also the charger, like many other ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Ear buds like new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even look refurbished. Thought they were brand new. Absolutley recommend looking at buying refurbished from best buy.

    I would recommend this to a friend