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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,486 reviews
  • Rated 5 out of 5 stars

    Still works fine after 13 or so months from purcha

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these with me to this day and they still work. For a refurbished item,they hold up really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product great price same as airpods but chea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like them they are also cheaper, one thing i do t like is that sometimes i cant hear nothing around me so i have to take them out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save on open, return or sample/display items, also saves time unpacking it, like buying a used-certified vehicle, used but a whole lot less....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    galaxy bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely as good as I expected. I use them everyday. Definitely recommend if you want some for cheaper costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them everyday works perfectly. I use them for the gym, I love these headphones. They don’t fall out like the AirPod pros

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Had to return as the product itself was not workin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return as the product itself was not working. The refurbished packing was very much disappointing and one of the earbuds was not charging well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    True wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted these earbuds to wireless she didn't get for the sound quality for music I took them to the gym to test them out I was not impressed but for calls they're alright,happy wife happy life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very low profile in the ear but weak on bass response. I have to reset the sound fields on my S9+ to help when using the buds and then back again for vehicle/home use. A little annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been working great so far. Bought them refurbished and they work wonderfully. I hope I continue to enjoy them. Awesome deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buddies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the best products! Ive had for over 2yrs and they're still running strong

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished but after charging them the right one was not working. Had to take them back but wanted a replacement pair, refurbished ones not my money back. I was told that was not possible. Since they were the deal of the day they were a very reasonable price. Now to get another set have to pay more. Figures. I'm guessing that was the plan all along. Buy crap ones that dont work then customer will take back and get more expensive one. Such b/s

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but had a scratch on the case. Did not come with instructions but Google had very simple instructions. Very good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    manual is bad, item is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions and manual are terrible. Fortunately setup only needs to be done once. The app is bad in that the app setting applies only to the phone and not the ear buds themselves.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were refurbished pair arrived to my home with wax still in that ear canal of the earbud. YUCK!! I instantly returned them to the store but could only get another pair at full price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh, they are ok. The cover for the buds look like whoever packaged had grease on their fingers and earplugs were insignia brand. Would've been nice if the actually put them on the buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I'm still expecting it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order didn't deliver to me yet, and i supposed to get it on June 1st 2020....today is 6/4/2020....i want to know WHY.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for a gift for my dad. He loves them somebody had told me about theses because my dad was look for headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these "refurbished". So far they are working great. Do notice distortion/connection issues when running the microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds I purchased were obviously not looked over, the left ear bud will not turn on and the charging case will not charge I can only charge the buds by using powershare. CERTIFIED REFURBISHED is a joke, best buy is saying all they can do is refund the money and I would have to buy a new pair instead of sending me a refurbished pair that work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Dont buy ANYTHING refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I was getting a great deal with price and TWO WORDS (CERTIFIED REFURBISHED) I was wrong got them in late through the mail and opened package it all looked great but when I linked it with my phone the right bud didnt charge or work at all. I tried to rest the buds an let the whole thing charge for 8 hours. And still nothing. I had to return it to a store. For new buds. Note to self NEVER BUY ANYTHING THAT SAYS REFURBISHED.

    No, I would not recommend this to a friend