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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,486 reviews
  • Rated 5 out of 5 stars

    1 month in and so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works so far. Responsive & easy to pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but not the sounds you’ve wanted. Cord Apple headphones sound far better than this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the sound would be better that apple airpods But that wasnt the case I am back to Apple one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooooooood if the price low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No conplaints, exactly what I expected and wanted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alright product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought the new ones but I could not pass the sale they had on them (Refurbished). I don't know what was wring with them at first but my wife can barely hear me when I use them and all the time they sound like are disconnecting and reconnecting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Returned!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are the worst earbuds every especially for refurb. Don't waste you money on this what-so-ever. Stay away, we returned these the very next day. Having trouble hearing, volume was too low and was having trouble connecting via bluetooth. No way thanks!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its OK if you don't want to spend alot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this but it came in a case and it was dirty and not all the parts were there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case dont close

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesnt close doesnt feel as comfortable as originals. These come with aftermarket parts.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Refurbished by Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not refurbished by Samsung. So you don't get the proper tips that go with the buds. Because you don't get the proper tips, they don't fit in the case properly and thus wont charge. This seems to be a common problem with this item. Also since they are not the proper tips, they come off the buds very easily and get stuck in my ear. Very bad. Will be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this and I got in mail dirty and and case was all cracked. I return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Don't buy refurbished!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tips do not fit. Since they are refurbished, they are required to change the ear tips that come with them. They do not fit the buds so they get stuck in your ears. Since they are the wrong size, they will also prevent the case from closing and charging them. Not worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the way they feel in my ear. Might just be a personal thing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid first attempt

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid first attempt at wireless buds from Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but i think my ítem failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a gift and One of the buds never worked! so sadly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Do not buy any thing used from bestbuy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case WILL just stopped charging after a few weeks. Then the headphones will mo l ok longer be of any use. Bestbuy used items are a scam. Please be aware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good gear

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear well and comfortable when i listen to the music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually open box items are good but the one’s i got were really scratched

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were not clear and was not able to use the app on my iPhone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok heat up in 5 mins

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, sound quality is ok. It heats up so quick. Charging doesn’t last

    No, I would not recommend this to a friend