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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,486 reviews
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good if Included the box. for next purchase you can give to your as gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for 6 months then the righy ear bud stopped working.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Wrong rubber earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot sell something that does not work! Let me clarify, the earbuds do work but the only way to charge them is to take off the rubber attachments. You DO NOT receive original parts, you receive knock-off parts that will not fit in the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been perfect if it came with the original tips that fit the case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    people can not hardly hear me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im cool with them as headphones but as talking on phone its not that good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sore but i don't like the sun is to low for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice. The quality of sound could've been better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not as good. I had a hard time keeping in my ear.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Very disappointed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had come into this sale knowing it's a refurbished product. Did not expect the charging case to not take charge from the get. Need to return this and just pay for a new one to avoid the hassle of "geek squad refurbs".

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and sounds best.. the battery life to low

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was so bad not good for iphone no bass at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible sound quality and not worth a dime

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible horrible horrible sound quality and also if this is Samsungs comparison to the AirPods give up please things are horrible if I haven’t said that already buy AirPods they will collect connect to your Samsung device

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Not good at all. I can't charge my bud in the ca.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope best buy will sell items with original brand. I bought bud it came with different materials from different brand, now it's very difficult for me to charge my buds. This is the last time I will try shop online with best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money. Returned in less then a week. Sound quality on my end was great but people on other end kept having to ask me to repeat myself cause I was so muffled and breaking up and sounding like I was in a tunnel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds, thevomly downsize is I have small ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a lower cost replacement for my dead AirPods. Sound quality is nowhere near the Apple product and when I put the extra layer of rubber ear fits on to try to block outside noise, then they don’t fit into the charger case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Not original tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good about the product except the fact that they give you an off brand Ignsignia ear tips. These fall off easily and the case doesnt close properly. I cant keep them if I wanted to because it wont stay shut.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for music but not so good for calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Buds are very easy to pair with the Samsung Devices, at least with my S20 however everyone says they can’t hear me over minimal background noise. They work well for listening to music at my desk but I guess that I expected a little more from Samsung.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Refurbished just Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and received these earbuds online. They arrived at my house quickly and in the original case and box. When I open up the case and pulled out the earphones they still had ear wax in the buds and gunked up in the case. It was disgusting. I know refurbished can mean a whole assortment of things, but used not cleaned or inspected means just that. Used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished earbuds they were missing the rubber ear end. In the box they put some other brand rubber ear tips that were black and when you put them on they were too big so the case cod not close to chage the earbuds. When I called to let best buy know they said refurbished meant a third party returned these and they do not know if some thing would be missing. They just said dont buy refurbished because this can happen. Only "open box" items they will know if there something missing because they check them now refurbished items. Low price but they could have included in the description what was wrong with the earbuds so you dont waste your time. DO NOT BUY REFURBISHED!

    No, I would not recommend this to a friend