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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,486 reviews
  • Rated 1 out of 5 stars

    Don't wasted your time on use buy new they are gre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work just got a set of new stop playing around wasted more time riding around then I saved on a new pair like the saying said you get what you pay for . But buy new not used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished item 2nd grade not disclosed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the first set of Samsung- Geek Squad Certified since it was not working after one day. Second pair the same way. Did not return since the wait is too long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nop!!!! I wouldnt buy it, I actually returned them always falling out my year and sound quality not good, and instead of refurbished they looked heavily used

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    volume issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    left bud volume ok but not as loud as it should be. Right bud is almost inaudible. Gonna have to return. Poor "certified refurbushed " job done by "geek squad"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not work correctly I charge them and they do not last more then 30 minutes when fully charged . I am returning them as soon as the pandemic is over .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No quality check!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered twice and both times received the incorrect ear tips.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not at all like the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds didn't come with gel covers, sound quality is sub par at best. The right ear bud loses power faster than the left. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound like a card board box!! AWFUL!! Do not waist your time or money!! I should send them back, but instead I'll give them away!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not the greatest refurbished ga li ach buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could not download to my phone. Had to reurn it right away. Had a previous brand new one. It was really good, but I lost them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective within two days of usage. Pay regular price. Did not come in a box. Will stay away from refurbished products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out your ears, they arent loud and bluetooth range is less than 10meters...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my son. Only one pod plays audio, even after trouble shooting them. I'm sending them back. Buying a brand new pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look elsewhere

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second bud; don't last very long. You can count about 6 months of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ambient Sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ambient Sound feature doesn't work.. whether I turn it on or off it remains same. Other that working fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I thought i was getting a good deal...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about a month and then the left ear bud wouldn't charge. Had to return it and purchase it full price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy the Certified Refurbished!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think they even check the Certified Refurbished headphones, this was my second pair and both came defective

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    won't charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 45 days, I charged it 3-4 times, barely used it, and now it won't charge at all, no lights, nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st off people can only hear me clear if I only have one ear in, the right ear takes forever to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished last 3 days not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't waste your money buying Refurbished last 3 days not worth it and their is no insurance available

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these on July 22nd 2020 and here it is august 2nd 2020 and i still haven't recieved them yet.

    No, I would not recommend this to a friend