Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,486 reviews
  • Rated 1 out of 5 stars

    One of the buds stopped working within 4-5 months

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the earphones stopped working within 4-5 months of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound...crackles and the sound is never loud enough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after one month

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refurbished set and one quit working after one month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 4 months

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working less than 4 months after I bought them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sobreuso

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usado con muchisimos rayones no lo compren yo lo devolvi el mismo dia

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mine were defective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left side had very low if any sound, will be returning them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not acceptable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 3 days then calls were unable to be adequately heard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it was not good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery quality was different both of them. unbalanced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor for the price would not recommend. Poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right bud died

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud died after 2 months. Could not fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucks never buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality sucks but it how here in safe condition

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have problem sometimes on and off when i using

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were an amazing set, have had them for 3 years and they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buds........................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but it did not include the medium size ear tips but overall they are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    amazing sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is a little week but you can change the setting to bass boost on the app and I was able to optimize and personalize the sound on my Galaxy 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best earphones ever I have owned many earphones but these blew my soul away

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds. I cut grass work with them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Earbuds are great but stuff missing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound very good and I am enjoying them. However I was disappointed that mine missing a set of tips and the paperwork. First disappointment on refurbished products from Best Buy. Should have gone with the Amazon ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds for the price not too bad and works good just have to stick them in the ear so they don’t keep falling out.

    I would recommend this to a friend