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Customer Ratings & Reviews

Your price for this item is $69.99
The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 820 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Galaxy Buds+ True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and affordable price. Many users find them comfortable to wear and appreciate the variety of color options. However, some customers have experienced issues with defective units, inadequate volume, missing ear tips, and poor packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 820 reviews
  • Rated 1 out of 5 stars

    Samsung Galaxy earbug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in these, they do not work. I had to return these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One earbud won't connect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked perfectly for 2 weeks now one won't connect st all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refribished but stop working after a couple months..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not clear, some noise when listening to music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They sent me galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me galaxy buds instead of the galaxy buds+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    3rd pair in 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 3 pairs of the galaxy buds+, first pair one earbud went out, second pair i dropped in the toilet lol, third pair both buds went out (wouldnt go past low volume), i love the buds so much as the sound is amazing and so is the battery life. I am now trying to place my current pair and all i am finding is refrubished which is a bummer because i prefer a new pair, so now i have to upgrade to galaxybuds2? which i am reading the reviews and it sounds like the battery isnt as great and doesnt have a fin to help keep them in your ear. ANYWAY, highly recommend these buds if you can find them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy Buds+ Truly Wireless (Refurbished)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good wireless earbuds. They tend to get a bit uncomfortable with long use. Great sound profiles with the app (Galaxy Wearable). Overall 8.5/10 (If only the comfort was better).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I was hesitant to purchase earbuds like these out of fear that they wouldn't fit in my ears properly. The wing tips create a comfortable but secure fit. The smaller price tag due to being a refurbished product is an added value.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Not exactly what they’re supposed to be.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So got these in the actual box with the actual manual with the actual charger and looked brand new. But when I tried connecting them to my iPhone they weren’t automatically popping up on the app. So I connected manually. Then found out everything was the same except the actual earbuds. Someone had switched the buds with the first generation ones. How I knew? When connecting via Bluetooth it was named galaxy buds instead of the galaxy buds plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Expensive but good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product but too expensive. Fits wonderfully with my ears and works with Surface laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    DO NOT RECOMMEND

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pairing these with my pc via a 5.0 bluetooth usb receiver and everything in my room/house interfered with the signal on these. My keyboard, my monitors, my phone being plugged in to charge. Near everything I own made the signal drop or turn to crap with these. Even when I paired them with my phone, still had the same problems where my keyboard would mess up the signal. These sound amazing, but there is so much signal drop and distortion constantly that it makes them unusable no matter what case use scenario I tried. Very disappointed with these.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can you hear me now...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product......,..........................

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Earbubs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume sound is lower than average.Have earbuds on maximum and still heard to hear when talking.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Earbubs!

      Thank you for bringing this to our attention. I see you have some concerns with your Galaxy Buds+ True volume. We sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback, and I am sharing with you this troubleshooting link on what to do if your buds have low or poor audio quality:

      https://www.samsung.com/us/support/troubleshooting/TSG01111323/

      Another link on how to optimize your sound experience with Samsung earbuds:

      https://www.samsung.com/us/support/answer/ANS00086163/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144322205

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 5 out of 5 stars

    Samsung ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them extremely quick and no problems with the buds. Will use geek squad refurbished again .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Certified Refurbished doesn't guarante it works...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter's birthday this year. Despite them being Geek Squad Certified, they did not work. The left bud will not function at all and we can't pick it up with any device we've tried so you can't update the software for the buds. The right one has static and broken noise coming out of it. Also the package was missing the rubber ear pieces so we only have one full rubber set and a partial. I will never buy something refurbished again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lasted 6 month exactly. They kept loosing sounds when I would move my head a certain way. Then one bud sounded like it had water in it and made a whistling sound. Of course i can't return them now! Waste of money dont by refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left Earbud Terrible quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I usually order geek squad refurbished things, I ordered my first galaxy buds refurbished and they worked great. Then when I ordered these the left one had terrible sound quality and the right one sounded amazing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad, totally scratched, the left one does not support a 1 hour load, they do not bring silicones, they do not work well and to top it all they are full of wax

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working and not tested by Geeksquad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not tested by Geek Squad. Better not to sell this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stinks dont buy fell apart with a month. I only have one working headphone now.

    No, I would not recommend this to a friend