Customer Ratings & Reviews

They work as advertised and the noise canceling is good for indoors. You can still hear a little bit of chatter but you really have to be focusing on it if you want to hear anything when these headphones are in. I marked off a star though as when using to exercise outdoors, they become a different story. Very few reviews talk about how they work while cycling outdoors, so here is mine. The wind goes through them and is makes podcasts and music very hard to hear while cruising on a bike. These were worst than Beats by Dre, which I wasn't a fan of. My Klipsch T5 II, which are not noise canceling, do a better job of keeping the wind out while riding, so I returned them. If not using them for that, I'm sure they are fine but they did not meet my needs.

Bought these refurbished set after dog ate last set. They came and looked new. Work super well. Cannot beat it for the price. They also sound good, best of all.

I purchased these with hopes that they lived up tge my expectations and i will say that they meet everything i was looking for in ear buds. Way better than anything on the market when it comes to ear buds! Airpods cant compete with these. The quality and battery life blows apple out the water! Didnt not have to charge for 3 days after using and i use them alot.

These appear to be in new condition and work great. They came with aftermarket ear inserts which don't stay in like the factory ones do. The sound quality is great better than the buds plus. They are less secure than the buds Plus but I'm happy with them.

Good sound quality, reasonable price! A eeally good buy!

Love these earbuds great sound great battery life easy to use .highly recommend.

If you're buying these refurbished (which i don't blame you for, they're priced really well for what they are), be aware that there is a high likelihood if not a certainty that earbud tips won't be included, which sucks on best buy's part because they are for sure listed as including a set. Have some shipped to you from amazon when you order here so you don't have to wait an extra two days to actually use them once they arrive. Still a good deal, good product, Best Buy just doing what they always do.

I got this ear buds refurbished but they are already easily the best ear bud I've owned. There are many feauture I enjoy and wanted many of the features these ear bud had. There were some features that surprises me like the ability for the music to be turned down when I was talking and picked back up when it stopped after my choice of time. My only problem has been I cant wesr them climbing or if I quickly turn my head it could be launched.

Everything has worked and looked great. Battery life and sound quality are both very good. I can always trust GeekSquad refurbished products to be what I'm looking for at a great price.

I bought this Samsung earbuds as certified refurbished and it was excellent. My daughter said it was perfect for her ears. Did not have issues just like new. She loves it so much.. i was in doubt before because it was a refurbished but men i was wrong. It sounds great!

They're really good headphones. They slide out of my ears sometimes but I'm sure its cause i have very small ears. So thats not too bad. I really like the fact that i can block noises out. And just hear the music or heart show/movie im watching. And the color is a big plus too. Also dont need to charge them all the time either. Ive gome a week without having to charge the case.

These are the best ear buds I've ever used and I've tried many brands. They fit snugly in my ears and the sound is so clear and crisp.

Great buy, these sound great and are a snug fit for my small ears. Would recommend, especially if there's a deal and an Android user.

Really nice ear buds, great sound, fair price. The buds can fall from the ear when working out, working in the yard, etc., and that's not good. Could be a matter of proper fit or insertion on my part, but overall, a very good product.

great sounds super comfy.battery life is amazing and the waterproof is insane.

Excellent sound. Battery life is super long. Easy connectivity to everything.

Music is so vibrant. Great experience...feel the beat and bass. Clear definition of music composition.

Great sound quality and very comfortable. Noise cancelling was fairly good, but not the best.

The good (outweighed by bad) first: - phenomenal sound, Samsung integration and wearables control are very intuitive and useful. Geek squad did well. They looked new on arrival. The bad - shipped with one set of eartips instead of 3, this should be in the description as it's a major deviation from buying new (others have complained and Best Buy should rectify this). I have had these since May. Unfortunately, I passed the return window before testing these running or on my mountain bike. These are absolutely useless for intense physical activity. Every few strides or bump in the trail they shift, and if not corrected, they just fall out. The constant adjustments also cause unintentional tap inputs. I have tried numerous Samsung and 3rd party ear tips. Nothing solves this. It is a matter of shape and weight placement. I am a huge Samsung environment fan (TV, watch, phone, buds, etc), and I am very disappointed in Samsung's design choices for these buds. This is a well documented problem across the net. It will certainly color my future purchases. At this price point, they provide amazing sound, but the retention is just trash and unacceptable for this level of product.

I was thrilled about the price point on these Buds2 Pro. They sound great and have features that my Buds Live lack. I love that the volume lowers if the microphone picks up that I'm having a conversation. I didn't consider that open box items meant there may be missing parts. A set of ear tips were missing from the box, but luckily the size that fit me best were included. No regrets with this purchase, but I'll inspect the contents of open box/refurbished items in the future.